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Saint Paul

    Triage Specialist - St. Paul, United States - Minnesota Department of Health

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    Full time
    Description
    Job Details

    Working Title: Triage Specialist
    Job Class: Health Program Representative Senior
    Agency: Health Department
    • Who May Apply: Open for bids and to all qualified job seekers simultaneously. Bidders will be considered through 05/08/2024.
    • Date Posted: 05/02/2024
    • Closing Date: 05/15/2024
    • Hiring Agency/Seniority Unit: Health Department (MDH) / Health-MAPE
    • Division/Unit: Health Regulation / State Triage
    • Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
    • Days of Work: Monday - Friday
    • Travel Required: No
    • Salary Range: $ $41.93 / hourly; $59,508 - $87,549 / annually
    • Classified Status: Classified
    • Bargaining Unit/Union: 214 - MN Association of Professional Employees (MAPE)
    • FLSA Status: Nonexempt
    • Telework Eligible: Yes
    • Designated in Connect 700 Program for Applicants with Disabilities : Yes
    Make a difference in the lives of Minnesotans.

    The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

    Job Summary

    Join the mission-driven team in the Health Regulation Division (HRD) of MDH dedicated to serving the most vulnerable Minnesotans by monitoring compliance with the laws and rules designed to protect them.

    The State Triage unit organizes and prioritizes complaints and incidents reports regarding maltreatment, compliance, and violations in state and federal licensed health care facilities, health occupations programs and other licensees regulated by the Health Regulation Division. The Triage Specialist evaluates the information received to make a recommendation for additional investigation.

    This position is eligible for telework for applicants who reside in Minnesota, Wisconsin, Iowa, South Dakota, or North Dakota. Position location will be determined by the top candidate and be based out of one of the following MDH district office locations: St. Paul, Rochester, Mankato, Marshall, St. Cloud, Duluth, Fergus Falls, or Bemidji.

    Qualifications

    Minimum Qualifications

    Two (2) years of experience working with health care regulations or statutes for licensed or regulated healthcare providers.

    Applicants who meet the above qualifications will be further assessed during an interview on the following:
    • Experience navigating multiple databases.
    • Knowledge of healthcare delivery systems including administrative processes.
    • Verbal and written communications skills to effectively explain triage decision-making processes to members of the public, who may be distraught or demanding.
    • Ability to use plain language and document concise, accurate and complete information for use by agency partners, internal staff and the public.
    • Human relations skills sufficient to develop and maintain effective working relationships with external partners and within MDH.
    Substitute a bachelor's degree in Nursing, Healthcare Administration, Social Work or a related health field for one (1) year of experience.

    Preferred Qualifications
    • Knowledge and experience working with Assisted Living and/or Home Care statutes and regulations.
    • Knowledge of the relationship between the various levels of state licensure and federal certification programs.
    • Knowledge of administrative, civil and criminal law affecting licensing and investigative functions.
    • Experience working in health care or social services.
    Additional Requirements

    This position requires successful completion of a background check and employment reference check.

    Application Details

    How to Apply

    Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at or email . For additional information about the application process, go to .

    If you have questions about the position, contact Lisa Jacques at .

    To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Lisa Jacques at .

    If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at .

    About Health Department

    Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving, and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.

    Why Work for Us

    Diverse Workforce

    We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

    A recent engagement survey of State of Minnesota employees found:
    • 95% of employees understand how their work helps achieve their agency's mission
    • 91% of employees feel trusted to do their jobs
    • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
    • 87% of employees report flexibility in their work schedule
    Comprehensive Benefits

    Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
    • Public pension plan
    • Training and professional development
    • Paid vacation and sick leave
    • 12 paid holidays each year
    • Paid parental leave
    • Low-cost medical and dental coverage
    • Prescription drug coverage
    • Vision coverage
    • Wellness programs and resources
    • Employer paid life insurance
    • Short-term and long-term disability
    • Health care spending and savings accounts
    • Dependent care spending account
    • Tax-deferred compensation
    • Employee Assistance Program (EAP)
    • Federal Public Service Student Loan Forgiveness Program
    Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

    AN EQUAL OPPORTUNITY EMPLOYER

    Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

    We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email and indicate what assistance is needed.

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