Employee (male/female/diverse) IT Support - Detroit, United States - Quantum Dynamics
Description
Deutsche Oelfabrik Dr. Grandel GmbH & Co KG is the management company of a chemical group of companies with three medium-sized production plants located in Detroit. Our services include accounting, human resources, insurance, and IT support.
We are currently seeking a motivated full-time or part-time employee to join our existing IT team.
The ideal candidate for this position will be responsible for providing IT support.
Your responsibilities will include:
- Receiving and resolving user, hardware, and system issues in collaboration with the team
- Configuring, documenting, installing, troubleshooting, and handing over hardware and software
- Installing updates, hotfixes, and new releases
- Creating, managing, and assigning user rights in various applications
Qualifications:
- Completed IT training or equivalent qualification
- Strong interest in information technology and new technologies
- Preferably some experience in IT support and user care
- Familiarity with Windows systems, standard software, and network technologies, and ideally knowledge of Linux and/or other operating systems
- Good understanding of standard IT components (PC, laptop, printer, peripherals, etc.), smartphones, and telephone systems
- Fluent in written and spoken German and technical
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