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Irvine

    Front Desk - Irvine, United States - Pedes Orange County

    Pedes Orange County
    Pedes Orange County Irvine, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSalary:

    Duties/Responsibilities:

    • Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
    • Schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
    • Registers new patients in EHR
    • Verifies insurance eligibility.
    • Endeavors to keep patients on schedule by reminding provider of service delays.
    • Assists ill or distraught patients as necessary.
    • Telephones taxis or family members when necessary for transportation.
    • Maintains reception area in a neat and orderly condition.
    • Assists patients with insurance papers and billing questions.
    • Participates in the medical office emergency routine when required.
    • Summons ambulance or EMS or assists other staff members as needed.

    Required Skills/Abilities:

    • Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
    • Basic office skills such as typing and filing.
    • Good organizational skills.

    Education and Experience:

    • Medical Assistant Diploma
    • 2 years medical front office experience.
    • High school graduate or equivalent required.
    • Experience with healthcare insurance.
    • Experience with insurance verification.
    • Electronic health record experience.

    Physical Requirements:

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.
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