Front Desk Receptionist/assistant - Irvine, United States - Procode

Description

About Us:

Procode is a premier fitness center dedicated to providing personalized training and exceptional service to our clients.

Our facility offers state-of-the-art equipment, expert trainers, and a supportive community environment aimed at helping individuals achieve their fitness goals.

Position Overview:

We are seeking a friendly, energetic, and organized Front Desk Receptionist to join our team.

As the first point of contact for our facility, the Front Desk Receptionist plays a crucial role in creating a welcoming and positive experience for all members and visitors.

Responsibilities:

• Greet clients and visitors with a warm and friendly demeanor upon arrival.
• Assist with member checkins and registration, ensuring accuracy of membership information and payment processing.
• Maintain cleanliness and organization of the front desk area and lobby space.
• Schedule appointments for trainers and clients, coordinating with staff to ensure smooth operation of daily activities.
• Handle administrative tasks such as filing, data entry, and inventory management.
• Provide excellent customer service by addressing member needs and resolving any issues or complaints in a timely manner.
• Assist with promotional activities and events to engage members and promote facility offerings.
• Stay knowledgeable about facility services, class schedules, and membership options to effectively communicate with clients and promote sales opportunities.
• Collaborate with team members to contribute to a positive and supportive work environment.
• Billing

Qualifications:

• Previous experience in customer service, hospitality, or a related field preferred.
• Excellent interpersonal and communication skills, with the ability to interact positively with diverse clientele.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fastpaced environment.
• Genuine passion for fitness and a commitment to promoting a healthy lifestyle.

Benefits:

• Competitive compensation package
• Opportunities for professional development and training
• Access to facility amenities and fitness classes
• Positive and supportive work environment with opportunities for growth and advancement

Job Types:
Full-time, Part-time


Pay:
$ $23.54 per hour


Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Education:

• High school or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)

Shift availability:

• Day Shift (preferred)

Ability to Commute:

• Irvine, CA required)

Work Location:
In person