Customer Service Representative - Faxon, OK, United States - Terra Nova Group

Terra Nova Group
Terra Nova Group
Verified Company
Faxon, OK, United States

3 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
At Faxon, OK, education and service for our students and customers is our top priority. We set new standards for the entire education industry through our high standards for the quality of our offerings.

We are currently seeking additional employees (m/f/d) for our telephone and written customer service.


With comprehensive training, this position is also suitable for career changers, call center employees, and those with experience in the hospitality industry, among others.

We are looking for additional support for our customer service team (Mission Control Team) as soon as possible.

Do you have a passion for service and enjoy working in a team?

Are you fluent in both German and English and thrive in a dynamic and young team? Then you are in the right place


Ideally, you have previous experience as a customer service representative, call center agent, customer service agent, or customer support specialist.

Don't have any professional experience yet?

We also welcome career changers and recent graduates


Responsibilities:

  • Do you enjoy interacting with customers over the phone or via email?
  • Do you thrive in a varied role?
  • Then join us as a customer service representative and be the first point of contact for our customers and young students.
  • Help our young customers (students) with questions about their online bookings and gather missing information to provide competent answers.
  • As an employee, you will handle inquiries from our customers via email and phone.
  • You will work closely with other internal teams to not only find the fastest, but also
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