Administrative Assistant/leasing Agent - State College, United States - Brickwork Properties

Description

As the Leasing & Marketing Manager, you will be responsible for assisting the Property Manager in maintaining all aspects of property operations, with a concentration on the leasing, marketing, resident relations, and functions of the community.

The Leasing & Marketing Manager strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.

• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and followup.
• Provide front desk coverage, including managing a busy, multiline phone system, greeting clients & tenants who enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment.
• Respond quickly, professionally, and accurately to customer inquiries, tenant issues & concerns.
• Maintain daily recordings, and log maintenance requests & issues and resolutions in Entrata Property Mgmt software.
• Process rent payments received by tenant walkins and payments received by mail.
• Enter and follow up with maintenance work orders.
• Monitor and update all social media channels to promote the property.
• Participate in all movein and moveout related activities.
• Become familiar with several properties and conduct apartment showings.

• Bachelor's degree preferred, or comparable related student housing experience.
• At least one year of leasing and sales experience; strong aptitude and interest in a wide range of marketing platforms.
• Experience with Entrata or similar systems strongly preferred.
• Social media and digital marketing experience strongly preferred.
• Experience in the student or residential housing industry strongly preferred.
• Strong communication skills.
• Excellent customer service skills. Warm, friendly, and helpful in person and on the phone.
• Excellent computer skills: Utilizing Microsoft Office
• Excel, Word & Outlook.

• 401(k)
• Health insurance
• Paid time off

• 2 years

• 8 hour shift
• Monday to Friday

• Customer service: 1 year (required)

• Driver's License (required)