Collections Specialist - Langhorne, United States - Evans Delivery

Evans Delivery

Verified Company

Langhorne, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We are seeking customer-focused Collections Specialist to join the team in Langhorne, PA The Collections Specialist is responsible for managing assigned accounts and contacting customers to collect payments and settle accounts.

Essential Job Duties

Followup with delinquent accounts and record all information in the recordkeeping system
Provide chargeback notices to agents listed on the account
Provide aging reports to customers or agents
Handle collection letters

Serve as a backup for Credit

Analyze credit history of customer
Modify accounts as needed
Determine the creditworthiness of applicants by determining the risk involved by providing a credit limit to move loads for the customer
Respond to credit increases, new accounts and general inquiries using the Salesforce queue
Mentor and train other department members
Review contract requests and send them to the contracts team for review
Process Certificate of Insurance requests and update database
Provide ACH and Banking details to customers through DocuSign
Exercise discretion when communicating account information with individuals including agents, prospective customers, and potential new agents
Provide carrier packets and other key documents necessary to set up accounts with companies
Complete customer forms for account set up and oversee the completion of Safety documents required by customers

Required Qualifications

High school diploma or equivalent
Some office experience
Strong typing skills
Effective negotiation skills
Ability to remain calm and composed in stressful situations
Analytical and detailoriented, with top notch organization skills
Collaborative team player
Solid mathematical skills
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Ability to read, speak, write, and understand English in a professional manner

Preferred Qualifications

Experience in a professional office environment
Trucking industry experience

In-Person
Monday - Friday, 8:00am - 5:00pm

What's in it for me?

Paid on a weekly basis
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contributions
401K Employer Match
Paid Vacation
8 Paid Holidays

Greatwide is a member of The Evans Network of Companies. With extensive capacity and a nationwide network of agents, we are ready to handle your transportation demands. We understand our business is about relationships. We work hard to establish new and nurture existing relationships with our Customers, Agents and Independent Contractors.

Pay:
$19.65 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k)

matching

AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Onthejob training
Paid time off
Paid training
Referral program
Vision insurance

Weekly day range:

Monday to Friday

Work setting:

Office

Application Question(s):

What is your hourly pay requirement? Leaving this blank or entering a vague response (such as, "negotiable") WILL RESULT IN AUTOMATIC DISQUALIFICATION.
How long would your commute be to 2150 Cabot Boulevard West, Langhorne, PA 19047? Please answer in length of time, not miles.

Work Location:
In person