House Supervisor - Lancaster, United States - Antelope Valley Medical Center

Mark Lane

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Mark Lane

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Description

Job Objective:


The House Supervisor is a Registered Nurse who is responsible for the coordination and evaluation of all phases of patient care.

The House Supervisor works with all the units to facilitate the flow of patients in a timely and efficient manner.


Position Summary:


Responsible for supervising, coordinating and correlating the activities of nursing and ancillary services during the shift on behalf of Administrators and Department Directors in their absence.

Coordinated patient admissions / transfers, staff the inpatient units and ED. Makes all necessary or emergent decisions and / or decisions which affect the delivery of patient care.

Fosters an environment of open communication by providing direction and guidance to all staff and acts as a mentor / advisor / negotiator when needed.


Duties and Responsibilities:


A. Mission, Vision, Core Values and Strategic Plan

  • Contributes to the Mission and Vision of the hospital by modeling behavior and motivating staff.
  • Models Core Values Performance Standards while building confidence in others to achieve them. Leads by example and serves as a professional role model.
  • Demonstrates commitment to the hospital's Mission, Core Values and strategies to achieve goals and objectives. Actively listens and responds in a positive manner.
  • Establishes an environment that supports the hospital's Core Values of Quality, Safety, Teamwork, Accountability, Integrity and Respect.
  • Implements department goals and objectives based on the hospital's Strategic Plan.

B. Financial Management

  • Supports, understands and operates within the department's financial goals and objectives including cost / inventory control.
  • Assists in identifying cost reduction strategies and improved processes
  • Develops staff understanding of their role in supporting the department's budget.

C. Labor Management

  • Provides department staffing that maximizes the ability to meet needs at optimum cost and assigns staff based on regulatory / procedural requirements. Able to reassign staff as needed throughout the shift.
  • Utilizes staffing plans to maximize fiscal and operational benefits.
  • Cross trains Float Pool staff to maximize productivity within the nursing units.
  • Implements and adheres to productivity goals.
  • Escalates staff concerns appropriately using proper chain of command.

D. Competence

  • Demonstrates and applies knowledge, skill and ability in the area of expertise to fulfill operating requirements, job description and department competencies.
  • Stays current with healthcare industry technical / legal / regulatory changes through training and development.
  • Adheres to all AVH Compliance and Integrity Program policies and procedures.

E. Supervision

  • Supports and complies with the hospital's policy and procedures. Able to direct others according to established policy.
  • Deals effectively with diversity, creates a work environment that optimizes the ability of diverse groups working together effectively and manages all staff equitably.
  • Establishes priorities and coordinates projects and resources in accordance with the Strategic Plan.
  • Maintains a high level of productivity and delegates appropriately to meet deadlines for reports, huddles, etc.
  • Fosters trust, respect and teamwork by setting department guidelines, communicates expectations and assists staff in the achievement of outcomes.
  • Assists staff in meeting department goals and objectives. Provides ongoing feedback on performance indicators and feedback to Unit Manager / Director.
  • Makes decisions consistent with overall organizational goals.
  • Contributes to the ongoing assessment of competency of staff within the department and identifies competencies that need further development or growth through communication with Department Manager / Director and / or CNO.
  • Identifies and recommends resources for Nursing Administration and assists with training of new staff as a positive role model.

F. Collaboration / Communication

  • Ensures problem resolution by bringing individuals with different opinions together and encouraging the positive expression of their views.
  • Problem solves using sound judgment, positively resolves problems in collaboration with staff and other members of the healthcare team.
  • Encourages open communication between management and staff and maintains a plan for ensuring consistent communication within all departments and shifts in a proactive and positive manner.
  • Encourages teamwork and collaboration to achieve the best results in operational improvements. Demonstrates progress in meeting customer service, quality, financial and productivity goals.
  • Ensures that all staff understand and meet the department's goals and objectives.

G. Customer Service**- Fosters an environment where staff maintain the highest standards of conduct.

  • Ensures that staff demonstrate behavior based on Core Values performance standards in all customer interac

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