Room Attendant - Hopewell, United States - Kalyan Hospitality LLC
3 weeks ago
Description
Room Attendent position is responsible for the cleanliness and over appearance of guest rooms or suites-
ESSENTIAL FUNCTIONS:
- Clean assigned suites promptly and efficiently.
- Vacuum and sweep carpets and floors
- Mop floors as needed
- Dust, brush, polish, and vacuum furniture
- Dust and clean room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, door jambs)
- Change linen and make beds
- Clean showers, tubs, sinks, and bathroom items
- Remove used guest amenities and trash
- Replenish guest amenities and supplies
- Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to a supervisor and complete work orders
- Check for damaged linens
- Complete assigned deepcleaning items
- Maintain storage rooms and stock carts in an orderly fashion
- Recording rooms status on work assignment sheets
- Operate housekeeping equipment in a correct and safe manner. Immediately report
- Complete maintenance work orders and deliver to designated area in a timely manner.
- Bring all lost and found items to the Executive Housekeeper?s office for storage.
- Immediately report to the manager any unusual situation in the guests? room/suite, including unreported pets, parties in the suite, missing items, exceptionally dirty room/suites or a vacant suite when the room is thought to be occupied.
- Respect the privacy and protect the security of guest personal belongings and property.
- Follow proper key control procedures for issued keys, or keys left by guests in room/suite.
- Know and follow hotel emergency procedures.
- Practice safe work habits, particularly with regard to lifting techniques and proper handling of cleaning products.
- Courteously accommodate special requests of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.
- Attend and participate in monthly department meetings or stand up meetings.
- During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
- Carry out any reasonable request by Management.
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