Systems Architect - Providence, United States - American Mathematical Society
Description
Learn About Us:
At the American Mathematical Society (AMS) we value excellence, inclusivity and teamwork.
We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.
The AMS serves 30,000 members and 570 institutions worldwide through programs and services that promote mathematical research and its uses, strengthen mathematical education, and foster awareness and appreciation of mathematics and its connections to other disciplines and everyday life.
What We Offer:
- Hybrid work policy and excellent worklife balance
- Generous benefit offerings including:
- 9.5% employer contribution to 403(a) Retirement Plan
- 100% employerpaid Life, AD&D, Short
- Medical and Dental coverage with Employer cost share
- Voluntary Vision, Life/AD&D, and Longterm Care Insurance available through payroll deduction
- 12 paid holidays
- Paid time off starting at 21 days per year
- Tuition Reimbursement
- Commitment to equity, diversity, inclusion and a welcoming environment
The AMS has three offices - our headquarters in Providence, Rhode Island; Mathematical Reviews in Ann Arbor, Michigan; and the Office of Government Relations in Washington, DC.
SUMMARY:
ESSENTIAL FUNCTIONS:
- Act as a technical expert. Serve as a consultant to senior management and IT staff on new projects and longterm system strategies, ensuring technology meets business needs and is deployed and maintained as effectively as possible.
- Provide guidance and direction to project teams to ensure compliance with standards and best practices.
- Write proposals and documentation, act as a vendor liaison, make presentations to client audiences and peers, work with upper management, and work well with other departments in providing the services necessary for their work.
- Understand and adhere to security policies and guidelines. Monitor industry trends to ensure technology architecture is current with industry standards and new technology implementation.
- Lead the design, implementation, configuration, and monitoring of Security Information and Event Management (SIEM) solutions tailored to the organization's security requirements.
- Collaborate with the PCI compliance team to ensure adherence to PCI standards.
- Provide administrative support to the Director as required, including but not limited to the development of project plans and assistance with budgeting.
- Manage our Microsoft Exchange environment including: installation, upgrades, troubleshooting, patching, backup and recovery, development and documentation of procedures
- Manage our VMware infrastructure including: installation, upgrades, troubleshooting, patching, backup and recovery, development and documentation of procedures
- Document and participate in Business Continuity and Disaster Recovery planning and testing with regards to computing systems including management of backup environment
- Consult with users, management and vendors to determine computing needs and system requirements
- Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancements
- Lead design process for network connectivity to cloud services such as Azure.
- Plan, execute and implement new system hardware and software and create and maintain technical documentation
- Drive continuous improvement of server infrastructure to maximize system availability, performance, flexibility and business continuity.
- Assist with support and maintenance of Windows Domain Servers
- Assist with installing, configuring, managing and ensuring optimal operation of all network hardware and equipment, including routers, switches, firewalls, UPSs, etc.
- Take ownership over projects and responsibilities and resolve issues proactively
- Manage multiple projects, activities and tasks simultaneously
- Evaluate project plans and proposals to assess feasibility issues
- Respond to customer requests via a help desk system
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Other duties as assigned.
INTERNAL AND EXTERNAL RELATIONSHIPS:
- This position will primarily provide support for employees in Providence, Pawtucket and Washington D.C. but on occasion may be required to provide support to Ann Arbor employees. Positive attitude, strong interpersonal skills, and the ability to communicate well with management, peers and staff are important in this position.
- This position will also help manage outside vendor relations including: vendor selection, scheduling of product demo and soliciting of quotes for products and services as necessary.
SUPERVISORY RESPONSIBILITIES:
- None
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform
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