Seasonal Scooper - Santa Clara, United States - Salt & Straw

Salt & Straw

Verified Company

Santa Clara, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who We Are

Seasonal Scooper Valley Fair Mall - $ $9.85 average tips per hour

From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop.

Each flavor tells a story, and every cup holds more than just ice cream—it holds memories, smiles, and moments of pure joy.

Our mission is to Reinvent the ice cream experience for the world with unexpected discovery and moments of full-faced attention.

An Ever-Changing Menu

We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our customers.

Our Values

At the heart of our identity is a story that resonates with every scoop—a narrative steeped in passion, quality, and a relentless commitment to excellence.

Our mission is not just to serve ice cream, but to embody and share values that enrich every interaction and experience.

Create the Unbelievable:
We strive to transcend ordinary limits, turning imaginative ideas into tangible delights that surprise and enchant our guests. Each flavor and every scoop is an invitation to explore wonders beyond the ordinary.

Show Up Generously:

Our generosity goes beyond servings and smiles; it's about giving our time, attention, and care wholeheartedly to our community and team members.

We believe the most generous act is to serve joy and satisfaction in every cup.

Act with Thoughtful Curiosity:
We encourage a culture where questions lead to discoveries, and discoveries lead to innovation.

Our journey is fueled by a curiosity that is as thoughtful as it is voracious, always seeking to learn, improve, and perfect.

Share Human Kindness:
In every scoop, in every interaction, we share more than just ice cream—we share human kindness. It's the ingredient that makes every flavor richer and every moment sweeter. Our shop is a haven for warmth, respect, and genuine care for one another.

Make It Count:
Every day, every scoop, and every smile is an opportunity to make a positive impact.

We don't just count the scoops; we make every scoop count towards creating memorable experiences, fostering joyful moments, and building lasting connections.

These values are the sprinkles on top, guiding us in creating memorable experiences for everyone we serve. They are the foundation of our brand and the guiding light for our team, ensuring that our vision—to create happiness through moments of wonder—is realized in every scoop, every smile, and every shared moment. Our commitment to these principles shapes the culture of our workplace._

Joining Our Team

You're the Scoop we have been missing

Qualities We Cherish
We're looking for individuals who share our passion for excellence, creativity, and a positive attitude. Your unique talents are the secret ingredients we need.

Our Shared Cone-nections

Working & Team Environment
Our team thrives in a supportive, dynamic environment where creativity and collaboration are encouraged. We believe in making work enjoyable and fulfilling. Join a space where everyone counts, and every role matters. Together, we create an atmosphere that's as warm and welcoming as our shops.

Our Sweet Contributions

Community & Inclusion
We're more than just an ice cream shop; we're a part of the community. Inclusivity is at our core, and we strive to create a space where everyone feels welcome.

Career Pathing & Professional Development

Opportunities for growth within a growing company
Dedicated professional development to help you reach your career goals
A clear path forward for those eager to advance

Your Essential Role

Availability:

Required to work a weekend day weekly, at least three shifts per week, including holidays. Additionally, be prepared for at least one closing shift per week, with the possibility of working as late as 1 am._

Knowledge and Essential Ice Cream Skills:

Operational Agility: Navigate the dynamic pace of our environment with precision. Working efficiently in a fast-paced setting is crucial to maintaining operational excellence.

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Perfect Scoop Masters: Dive into the art of scooping
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Guest-Centric Conversational Mastery: Beyond serving ice cream, excel in the art of conversation. Engaging guests with a high level of service, discussing flavors with enthusiasm, and comfortably offering samples contribute to a positive guest experience throughout the shift.
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Product Knowledge Mastery:Demonstrate the ability to acquire and share in-depth knowledge about both our standard flavors and seasonal offerings. Being well-versed in our product lineup is fundamental to delivering exceptional service.

**Join us in shaping the future of our brand as we reimagine the ice cream experience, crafting moments of joy, one scoop at a time.