- Call Handling
- Inbound and Outbound Calls
- Product Support and Customer Education
- Log Call Notes Efficiently
- Customer Relationship Management
- Maintain Client Relationships
- Educate Clients on Product Improvements
- Facilitate Communication
- Flexibility in Schedule
- Complete Additional Projects
- Customer Education
- Provide Ongoing Product Support
- Support Customers with Tools
- Guide Customers through Platforms
- Troubleshooting/Case Management
- Research and Resolve Account Issues
- Document and Track Cases
- Follow Up with Customers
- Previous Customer Service Experience
- Bachelor's Degree Preferred
- Proficiency in Microsoft Office Software
- Strong Communication and Organizational Skills
- Team Player with Digital Marketing Experience
- Hourly Rate: $19.00
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Client Support Representative - Olympia, United States - Broadridge Financial Solutions
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Want to join a team where your main mission is to help others succeed? Broadridge is currently seeking a remote Client Services Representative to provide top-notch support to our subscribers. If you have a passion for elevating your career while assisting others, this might be the perfect role for you.
Responsibilities:
Qualifications:
Compensation:
Join Broadridge's growing team and contribute to our Connected Workplace model that supports associates across the globe. Our culture is rooted in the FACS principles: Flexible, Accountable, Connected, and Supported. We are dedicated to diversity, equity, and inclusion, providing a safe and empowering environment for all associates. If you are looking to make a difference in a global Fintech leader that values employee engagement and client satisfaction, Broadridge might be the perfect fit for you. Learn more about our company and explore career opportunities today!