Associate Roving Personal Banker Ny Expansion - New York, United States - Wells Fargo

Wells Fargo

Verified Company

New York, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Wells Fargo:

About this role:

In this role you will:

Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies
Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
Receive direction from managers and exercise judgement within defined policies and procedures
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed

Required Qualifications:

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to interact with integrity and professionalism with customers and team members
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Support customers and employees in resolving or escalating concerns or complaints

Job Expectations:

Ability to travel 100% of the time within the district
Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided)
Ability to work weekends and holidays as needed or scheduled
Maintains cash drawer, cash handling and balancing and spends time completing servicerelated tasks as needed
This position is not eligible for Visa sponsorship

Posting Location(s):

Bowery & Houston
276 Bowery, New York
Broadway & 10th
781 Broadway, New York
Broadway & Grand
460 Broadway, New York
Essex Crossing
138 Clinton St, New York
Hudson Yards
500 W 30th St, New York
Madison & 34th
180 Madison Ave, New York
Ninth & 18th
112 Ninth Ave, New York
Seventh & 20th
169 Seventh Ave, New York
Seventh & 39th
535 Seventh Ave, New York
Sixth & Waverly
374 Sixth Ave, New York
Tenth & 42nd
492 W 42nd St, New York
Union Square
104 E 14th St, New York
Broadway and Dey
185 Broadway Suite 1, New York

Pay Range:

This job profile is eligible for a 10% pay differential.

Pay Range
$ $30.19

Benefits
Wells Fargo provides all eligible full
- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits

Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement

Posting End Date:

11 May 2024
-
Job posting may come down early due to volume of applicants.

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proact