Jobs
>
Chandler

    Tier 1 Network Operations Security Center Operations Team Lead - Chandler, United States - ManTech

    ManTech
    ManTech Chandler, United States

    3 weeks ago

    Default job background
    Paid Work
    Description

    Secure our Nation, Ignite your Future

    Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.

    ManTech is seeking a motivated, career and customer-oriented individual to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech. You are the right candidate for this job if you like working in a fast-paced, dynamic environment and have a passionate commitment to national security and securing the homeland. The position may be based in the DC/Maryland/Virginia area, or Chandler, AZ.

    We are looking for a Tier I Network & Security Operations Team Lead with responsibility to provide daily management and oversight to a team of 40+ operators providing support for a network, cybersecurity and cloud operations on a 24x7x365 basis. The team will monitor network and cloud resources to detect and respond to service impacting events, cybersecurity incidents, and alerts.

    Responsibilities include:

    • Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting and problem-solving; Triage and Escalation to other support entities as needed; Tracking; Reporting; and Closing service requests
    • Ensure first-line investigation and diagnosis of all incidents, logging all details
    • Manage technical services and support at the Tier I level, including WAN and LAN connectivity, routers, firewalls, and other network devices and tools; and support for remote access platforms such as VPN, Terminal Services, and Citrix
    • Manage, monitor, and track hybrid, cloud, and bare metal infrastructure supporting required SLAs to ensure customer mission support
    • Work with configuration and change management to ensure responsible change management and accurate configuration information is updated promptly
    • Inform customers of their incident's status at agreed intervals and continuously update incidents as needed
    • Notify stakeholders of high impact/priority failures using the appropriate escalation procedures
    • Lead, manage and mentor all Tier I staff
    • Provide senior level technical direction and engineering knowledge for all Tier I support activities
    • Provide, maintain, and continuously improve Tier 1 processes and SOPs
    • Collaborate and work closely with cyber security personnel and teams to respond to and resolve incidents and issues
    • Support the development of high-quality deliverables, including but not limited team daily status reports, incident investigation and case analysis, incident assessment and response, SOPs, and more
    • Lead daily operations and status briefing to senior internal and external stakeholders

    Basic Qualifications:

    • A CCNA or Network+ certification
    • A DOD 8570 IAT Level II or similar certification
    • A Bachelor of Science degree
    • A minimum of (5) five years of IT technical experience in WAN routing and switching in a large, geographically dispersed enterprise environment
    • A minimum of (5) five years of experience managing a geographically diverse team (40+) of multifunctional NOC or SOC operations staff in a 24x7x365 environment

    Preferred Qualifications:

    • An ITIL v4 certification

    Clearance Requirements:

    • Must be a U.S. citizen
    • Must hold a TS/SCI clearance
    • Must be able to obtain DHS EOD suitability; an active EOD suitability is highly desired

    Physical Requirements:

    • Must be able to remain in a stationary position 50%
    • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
    • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

    For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

    ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

    If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.


  • Party City Holdings Inc

    Team Lead

    1 week ago

    Party City Holdings Inc Chandler, United States

    Team Lead · in · Chandler,AZ · at · Party City Holdings Inc. · The PCHI family of companies is a global leader in the celebrations industry. We design, manufacture, distribute and sell celebration products, services and experiences. And we do it all, start to finish. Here's ...

  • Caring Transitions

    Team Lead

    1 week ago

    Caring Transitions Chandler, United States

    Join a Caring Local Company - We're Hiring · We are a local family-owned and operated company seeking team members in east vally and the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online auctions. This is a great opportunity for any in ...

  • Caring Transitions

    Team Lead

    2 weeks ago

    Caring Transitions Chandler, United States

    Job Description · Job DescriptionJoin Caring Transitions a Local Company - We're Hiring · We are a local family-owned and operated company seeking team members in east valley and the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online au ...

  • Thai Chili 2Go

    Team Lead

    3 days ago

    Thai Chili 2Go Chandler, United States

    Job Description · Job DescriptionPay Rate: $18 - $20 · Flexible schedule · Employee discount · Thai Chili 2Go is a rapidly growing fast-casual restaurant concept offering made from scratch Thai food with the amazing WOK style cooking and fresh, high-quality food. We are building ...

  • Vasa Fitness

    KidCare Team Lead

    3 weeks ago

    Vasa Fitness Chandler, United States

    The KidCare Team Lead is responsible for building and developing a high-performing team who cares for and safeguards the well-being of the children of our members and guests (aka our "Mini-Members") during their visits to their fitness club. This is Team Lead, Management, Instruc ...

  • Bashas'

    Store Team Lead

    3 days ago

    Bashas' Chandler, United States

    Job Description · *PLEASE PROVIDE A RESUME · Position Purpose: The Store Team Lead will effectively direct and supervise all activities of the retail grocery store and its personnel to achieve sales, profits and customer service goals established for the store. · Responsibilitie ...

  • Walmart

    Member Team Lead

    2 weeks ago

    Walmart Chandler, United States

    What you'll do at · Position Summary... · What you'll do... · Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providin ...

  • Two Maids

    Team Lead Cleaners

    3 weeks ago

    Two Maids Chandler, United States

    Things you want to know: · 1) We clean houses in 2-person teams using our Two Maids systems, products, and equipment. · 2) (Commission) Pay ranges between $17 - $25/hour Bonus + Tips + Gas Mileage Reimbursement · 3) We promote from within and have quarterly celebrations. Cultu ...

  • Two Maids & A Mop - Gilbert

    Team Lead Cleaners

    2 weeks ago

    Two Maids & A Mop - Gilbert Chandler, United States

    Job Description · Job DescriptionThings you want to know: · 1) We clean houses in 2-person teams using our Two Maids systems, products, and equipment. · 2) (Commission) Pay ranges between $17 - $25/hour Bonus + Tips + Gas Mileage Reimbursement · 3) We promote from within and have ...

  • Caring Transitions

    Team Lead

    5 days ago

    Caring Transitions Chandler, United States

    Join Caring Transitions a Local Company - We're Hiring · We are a local family-owned and operated company seeking team members in east valley and the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online auctions. This is a great opportuni ...

  • JazzHR

    Team Lead

    1 week ago

    JazzHR Chandler, United States

    Join a Caring Local Company - We're Hiring · We are a localfamily-owned and operated company seeking team members in east vallyand the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online auctions. This is a great opportunity for any indiv ...

  • Caring Transitions

    Team Lead

    2 weeks ago

    Caring Transitions Chandler, United States

    Job Description · Job DescriptionJoin a Caring Local Company - We're Hiring · We are a local family-owned and operated company seeking team members in east vally and the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online auctions. This ...

  • Caring Transitions

    Team Lead

    3 weeks ago

    Caring Transitions Chandler, United States

    **Join a Caring Local Company - We're Hiring** · We are a local family-owned and operated company seeking team members in east vally and the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online auctions. This is a great opportunity for any ...

  • Caring Transitions

    Team Lead

    1 week ago

    Caring Transitions Chandler, United States

    **Join Caring Transitions a Local Company - We're Hiring** · We are a local family-owned and operated company seeking team members in east valley and the surrounding areas. We specialize in downsizing, estate sales, relocation services, and online auctions. This is a great opport ...

  • Atlas Copco Drilling Solutions

    Onsite Service Team Lead

    2 weeks ago

    Atlas Copco Drilling Solutions Chandler, United States

    We at Atlas Copco/Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe. · That's where you come in - we believe o ...

  • Rain for Rent

    Field Technician Team Lead

    2 weeks ago

    Rain for Rent Chandler, United States

    What we do: · Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liqu ...

  • Rain For Rent

    Field Technician Team Lead

    1 week ago

    Rain For Rent Chandler, United States

    What we do: · Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liqu ...

  • Blue Moon Estate Sales of Mesa and Tempe

    Team Lead

    2 weeks ago

    Blue Moon Estate Sales of Mesa and Tempe Mesa, United States Full time

    Benefits:Bonus based on performance · Flexible schedule · Free uniforms · Training & development · Here at Blue Moon Estate Sales, we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about hel ...

  • Wayback Burgers

    Restaurant Team Lead

    3 days ago

    Wayback Burgers Gilbert, United States

    Job Description · Job DescriptionFull job description · We are looking for experienced Shift leaders who are looking to make a career change or who want to get into a restaurant with growth potential. We want people who want to learn how to be a server. We want people who can tak ...

  • Sam's Club

    Member Team Lead

    1 week ago

    Sam's Club Chandler, United States

    Sam's Club - JobID: WD [Store Manager] As a Member Team Lead at Sam's Club, you'll: Provide direction and guidance to Front-End Associates to ensure Member complaints and issues are resolved; Assist management with the supervision of Associates on the Front-End by assigning dutie ...