Patties and Pints - Valley Center, United States - Valley View Casino & Hotel

Valley View Casino & Hotel

Verified Company

Valley Center, United States

5 days ago

Posted by:

Mark Lane

beBee recruiter

Description

WHO WE ARE:

Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal.

Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals

Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history.

With traditions founded upon "good neighbor" values, our Tribe has been a part of this community for many generations.

Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.

At Valley View Casino & Hotel our team members are the foundation of who we are and what we do.

The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement.

Description of the Position:

The Food Runner is the final quality check before food presentation. Ensures prepared dishes are delivered to guests in an efficient and prompt manner.

Carries out responsibilities while relying on experience, instructions and pre-established guidelines and good judgment to perform the functions of the job.

Team Member will work under immediate supervision.

Primary Duties, Responsibilities, and Tasks:

All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success.
Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
Communicates with chef and food servers to ensure maximum accuracy of dishes and guest satisfaction.
Responsible for delivery of food from kitchen to proper tables.
Assist Food Servers and Bus Persons by clearing used dished and refilling beverages.
Interacts with all Team Members in a professional and courteous manner producing a smoothly and efficiently run operation.
Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible.
Other duties as assigned by management.
Responsible for conducting all responsibilities in a professional and ethical manner
Responsible for maintaining a consistent, regular attendance record.
Adheres to performance standards, company policies and procedures, as they relate to the department.

Required Qualifications:

One year of experience in casual to fine dining food quality control including food delivery service standards.
Ability to multitask between team members and guests while paying close attention to detail.
Ability to effectively manage time
Ability to speak and understand the English language.
Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.
Must use good judgment when providing information to our guests and maintain positive guest relations at all times.
Responsible for maintaining a consistent, regular attendance record.
Responsible for conducting all responsibilities in a professional and ethical manner

Must be able to successfully pass applicable auditions or skill testing and a drug screening test.

Preferred Qualifications:

High School diploma or GED equivalent.

Physical Requirements of the Position:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
While performing the duties of this job, the Team Member is regularly required to talk and hear.
The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel.
The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The Team Member must frequently lift and/or move 20 pounds and occasionally lift and/or move up to 40 pounds.

Working Conditions:

The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke,