Kitchen Supervisor - San Jose, United States - Amy's Kitchen

Description

** Kitchen Supervisor**

**Job Category****:** Production/Manufacturing **Requisition Number****:** KITCH02475 Showing 1 location **Job Details**

**Description**

As a Kitchen Supervisor, you will lead the group to excel; ensuring and enhancing performance, and exceptional quality, (e.g. high yield, low disposals). Focused on bigger picture, continuous improvement, planning, organizing multiple units for success; reviewing staffing levels, evaluating and optimizing resources (people and capital). Is responsible for working across the organization and with multiple departments and functions. Charged with creating a vision for the group, helping effect change, and setting the tone and creating an environment that fosters success.

**WHAT YOU WILL DO:**

Develop depth and experience of team by recognizing individual development opportunities and proactively addressing them.

Track employees' planned and unplanned absences, tardiness, and overtime. Proactively and appropriately follows up with employees needing improvement.

Optimize the number of full time employees to reduce temporary and regular labor costs.

Evaluate employee performance through ongoing feedback (positive and negative) and annual performance reviews. Place subordinates lacking in skills sets on formal development plans and tracks progress. Initiate the disciplinary process, when necessary disqualify personnel not able to perform to established standards. This includes but is not limited to following standard procedures, food safety, quality, safe use of equipment, GMPs, labeling, etc.

Review and submit payroll.

Provide guidance and direction to Leads. Develop their supervisory and leadership skills.

Create staffing scheduling.

Coach Leads and employees to stop certain processes when quality issues arise.

Determine employees' readiness to learn new skills and take on greater responsibility.

Lead problem-solving meetings to involve employees in creating and implementing solutions for production problems.

Provide ongoing and frequent feedback to individual employees to inspire and improve performance.

Interview and select employees (temp and otherwise) for regular employment.

Motivate and lead employees to meet and exceed goals.

Approve requests for time off (PTO).

Review the production schedule / demand regularly to determine needs for schedule change.

Monitor product quality and ensures that no substandard product is processed.

Initiate and lead efforts to continuously improve; maximize yield and minimize waste.

Maintain accurate records of frozen leftover WIPS.

Audit practices on the floor for adherence to written procedures, communicate positively results from audits to employees and employ sense or urgency to correct any noted deviations.

Monitor equipment downtime and works with Maintenance to resolve equipment related problems.

Submit MCRs for process changes.

Initiate (write up) and follow up on work orders for the area.

Complete department report including, but not limited to, material usage, waste, downtime, attendance, etc.

Monitor and manage non-inventory items supplies.

Proactively seek opportunities to reduce labor, increase productivity, and solve problems with team members.

Document procedures for standardization and training purposes. Update SOPs.

Work with other department to solve problems related to GMPs, Quality, Sanitation, Safety, and production.

Maintain employee training records.

Maintain weekly and monthly reports.

Maintain reports showing labor utilization including temporaries.

Track OT and actively manages labor costs for the team or department.

Complete daily reports.

Collect and review batch sheets and disposal forms on a daily basis for completeness and accuracy. Assure all info is reported on time.

Analyze waste, downtime, and yields and identifies opportunities for improvement.

Meet regularly with team members to communicate department performance against objectives and standards.

Works with Kitchen Training Coordinator to ensure that employees in training are scheduled appropriately to maximize their training potential and ensuring that employees needing training are scheduled accordingly.

Meets weekly with Kitchen Training Coordinator and Shift Leads to understand what the training priorities are on a daily basis.

In this individuals absence, Shift Leads can cover their duties and responsibilities.

It is the responsibility of all employees to uphold the mission of the Amys Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.

**SUPERVISORY RESPONSIBILITIES**

Supervise kitchen employees.

**EDUCATION and/or EXPERIENCE**

Bachelors Degree from a four-year college or university; or four years of food and/or manufacturing related experience and/or training; or equivalent combination of education and experience.

**INTERPERSONAL SKILLS**

Active listening skills.

Builds and maintains relationships easily.

Is approachable, empathic, and compassionate; boosts self-esteem and maintains respect.

Works easily with diverse styles and people from different backgrounds.

Can comfortably give and receive personal feedback.

Able to confront issues and conflict in a constructive and productive manner.

Demonstrates patience and a calm, reassuring manner; shows even composure, even in the face of frustration and mounting pressure.

Able to train others to perform to standards.

Cooperates easily with peers and others. Can collaborate across organizational boundaries.

Self starter.

**LEADERSHIP SKILLS**

Motivates others with positive, encouraging messages and spirit; charisma.

Provides vision and direction to help others achieve goals.

Effectively coaches others to reach their potential.

Courageously confronts performance issues and addresses problems.

Initiates improvement and problem solving. Able to lead a team to solve problems.

Is able to teach others; provide context as well as details.

Can think strategically; yet, operate effectively at the ground level.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)