Summer Teller - Spencer, United States - CORNERSTONE BANK

CORNERSTONE BANK

Verified Company

Spencer, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to employees and customer.

Provides efficient, effective and courteous customer service. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, night drop bags; cashes check; may assist Teller/CSR with more complex inquiries
Maintains updated knowledge of Bank's products and services. Identifies cross sales opportunities and makes referrals in line with established targets.
Ensures the accuracy of activities. Balances transactions and cash at the end of the day and participates in the branch settlement.
Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations, i.e., Reg CC and the Bank Secrecy Act, etc.
Performs administrative or clerical functions as needed, i.e., answer phones, file, etc.
Performs all duties in accordance with prescribed regulatory compliance guidelines.

SECONDARY RESPONSIBILITIES
Back-up to answering phones and covering safe deposits.

May open and close accounts.

The Teller performs duties specific to the position and other functions as assigned.

Requirements:

High School Diploma or equivalent

Three to six months banking or retail cash handling/customer service experience.

Demonstrated customer service skills

Must be comfortable performing basic math calculations

Attention to detail; ability to multi-task

Strong verbal and written communication skills; possesses professional communication ability including active listening

Strong interpersonal skills and ability to deal with customers under circumstances requiring tact and diplomacy

Very good organizational skills

High level of interpersonal skills to handle sensitive and confidential situations and documentation

Must be available to work extended or weekend hours

Must be able to use various types of office equipment, including computer terminal