Housekeeper - Bluffton, United States - Holiday Inn Express Hotel & Suites Bluffton @ Hilton Head Area

Holiday Inn Express Hotel & Suites Bluffton @ Hilton Head Area Bluffton, United States

3 weeks ago

Full time

Description

Summary:

Responsible for the cleaning of guest rooms, public area, and assisting with laundry by performing the following duties.

What you will be doing

Changes and replaces all bed linens and towels

Sanitizes and cleans all restrooms

Dusts and wipes all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture

Vacuums and mops all floors

Restocks all room amenities

Responsible for assuring that all rooms are set up to company standards

Cleans and maintains personal workstation by properly stocking it with sheets, towels, and amneities

Responsible for offering guests assistance whenever possible

Answers inquiries pertaining to hotel policies and services

Responds to and follows-up on all guest requests to ensure customers are satisfied with the hotel's services and accomodations

Responsible for positively representing and promoting the property

Ensures that systems and procedures are in place and followed for guest safety and security

Completes daily housekeeping report

Informs the Executive Housekeeper or Front Desk staff when the rooms are ready for new customers

Reports any maintenance, security, or safety issues to the appropriate staff

Performs other related duties as assigned.

The ideal candidate for this position

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations.
Source: Hospitality Online

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