Med SPA Manager - Queens, United States - Skin Philosophy

Description

• Develop and implement training programs for spa staff to enhance service quality
• Manage daily spa operations including scheduling, inventory, and customer service
• Monitor and achieve sales targets through effective sales management strategies
• Ensure compliance with health and safety regulations within the spa environment
• Lead and motivate a team of spa professionals to deliver outstanding services
• Handle customer inquiries, feedback, and complaints in a professional manner

• Proven experience in spa or retail management with a focus on customer service excellence
• Strong communication skills to effectively interact with clients, staff, and vendors
• Ability to manage shifts efficiently and maintain a positive work environment
• Proficiency in retail math for inventory control and sales tracking
• Experience in team management, including training development and performance evaluations

• Multilingual abilities to cater to diverse clientele
• Previous experience in wireless sales or related fields
• Knowledge of shift management practices for optimal staff scheduling