Manager, Enterprise Service Desk - Cincinnati

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · ...

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment. · ...

Provide front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, · & general compute. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · Bachelor's degree in Information Technology, Computer Science, or related field. · ...

The IT Service Desk Manager serves as the organization's single point of contact for all IT support needs, · ensuring employees receive timely, high-quality technical assistance that keeps them productive and connected. · ...

Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute. · ...

The IT Service Desk Manager serves as the organization's single point of contact for all IT support needs ensuring employees receive timely high-quality technical assistance that keeps them productive and connected. · In this leadership role the manager oversees daily service des ...

The Service Desk Supervisor is responsible for planning, organizing and directing Service Desk operations and personnel to ensure high availability quality support and consistent delivery of IT services. · ...

IDR seeks a dedicated Service Desk professional to join one of its top clients in Cincinnati. · Serve as the first point of contact for technical assistance over phone or email. · Identify, troubleshoot, and guide customers through corrective steps remotely. · ...

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment. · Act as a single/first point of contact for phone calls and chats for IT issues and queries. · ...

This job is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. This role is responsible for ensuring the efficient delivery of managing service desk operations and driving continuous improvement in customer experience and service qu ...

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment. · Act as a single/first point of contact for phone calls and chats for IT issues and queries · Troubleshoot basic (L1 and L2) issues as per standard operating procedur ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team.This role is responsible for ensuring the efficient delivery of managing service desk operations and driving continuous improvement in customer experience and servic ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team.This role is responsible for ensuring the efficient delivery of managing service desk operations. · ...

Tech-savvy problem solver wanted to join our team as an IT service desk technician in Cincinnati. · Serve as the first point of contact for all user support needs. · Answer and triage incoming requests via phone, email, chat, and the customer portal. · ...

+The IT Service Desk Manager serves as the organization's single point of contact for all IT support needs ensuring employees receive timely high‑quality technical assistance that keeps them productive and connected. · In this leadership role the manager oversees daily service de ...

General Purpose Interact with service desk agents and provide them all level 2 technical support Handle escalations on requests about IT related issues Guiding agents to achieve 100% first call resolution Live barge in into agent calls to help them resolve technical issues wherev ...

Provide front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware software network access and general compute. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · managing service desk operations · driving continuous improvement in customer experience and service quality services · ...

As the Enterprise Service Desk Manager, you will be responsible for leading and continuously improving enterprise-wide service desk operations. · ...

As the Enterprise Service Desk Manager, you will be responsible for leading and continuously improving enterprise-wide service desk operations. · Lead and manage a large-scale enterprise service desk supporting multiple brands and locations. · Define and uphold a clear standard o ...