Manager, IT Enterprise Service Desk - Cincinnati, OH

The customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · -Lead and mentor a team of IT support specialists.-Manage staffing, scheduling, and performance evaluations. · Implement and maintain ITIL-based processes includin ...

Provide front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, · & general compute. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · Bachelor's degree in Information Technology, Computer Science, or related field. · ...

The IT Service Desk Manager serves as the organization's single point of contact for all IT support needs, · ensuring employees receive timely, high-quality technical assistance that keeps them productive and connected. · ...

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment. · ...

Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · ...

The IT Service Desk Manager serves as the organization's single point of contact for all IT support needs ensuring employees receive timely high-quality technical assistance that keeps them productive and connected. · In this leadership role the manager oversees daily service des ...

IDR seeks a dedicated Service Desk professional to join one of its top clients in Cincinnati. · Serve as the first point of contact for technical assistance over phone or email. · Identify, troubleshoot, and guide customers through corrective steps remotely. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team.This role is responsible for ensuring the efficient delivery of managing service desk operations. · ...

General Purpose Interact with service desk agents and provide them all level 2 technical support Handle escalations on requests about IT related issues Guiding agents to achieve 100% first call resolution Live barge in into agent calls to help them resolve technical issues wherev ...

Provide front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware software network access and general compute. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · Service desk · Management skills · Call center · Ticketing system · ...

+ Lead and mentor a team of IT support specialists. · + Manage staffing, scheduling, and performance evaluations. · Job summary: This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. This role is responsible for ensuri ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. · managing service desk operations · driving continuous improvement in customer experience and service quality services · ...

This job is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. This role is responsible for ensuring the efficient delivery of managing service desk operations and driving continuous improvement in customer experience and service qu ...

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment. · Act as a single/first point of contact for phone calls and chats for IT issues and queries. · ...

This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team.This role is responsible for ensuring the efficient delivery of managing service desk operations and driving continuous improvement in customer experience and servic ...

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment. · Act as a single/first point of contact for phone calls and chats for IT issues and queries · Troubleshoot basic (L1 and L2) issues as per standard operating procedur ...

Tech-savvy problem solver wanted to join our team as an IT service desk technician in Cincinnati. · Serve as the first point of contact for all user support needs. · Answer and triage incoming requests via phone, email, chat, and the customer portal. · ...

+The IT Service Desk Manager serves as the organization's single point of contact for all IT support needs ensuring employees receive timely high‑quality technical assistance that keeps them productive and connected. · In this leadership role the manager oversees daily service de ...