Cashier - Oconomowoc, United States - Metro Market
Description
Cashier Job DescriptionAs an associate of Kroger, the basic objective of your position is to satisfy our customers
by providing exceptional customer service in a safe and clean environment to ensure the
customer's return visit.
We accomplish this in many ways including, but not limited to:
treating our customers/employees in a fair and ethical manner, promoting an inclusive
work environment, being a responsible member of the community, and providing the
right products at the right time with fair and accurate pricing.
The job description below focuses on our # 1 priority - "The Customer."
Embrace Customer 1st Philosophy
- People: Our people are great
- Shopping Experience: Makes you want to return
- Product: You get what you want, plus a little
- Prices: Our prices are good
Duties include, but are not limited to, the following:
- Conduct yourself in a professional manner, displaying a positive attitude,
- Follow established Personal Appearance Policy policies and guidelines
- Follow all company policies and procedures in regards to safety
- Tender customer transactions in a quick and efficient manner
- Promote any current charitable campaigns
- Understand and follow company guidelines in scanning every item
- Recognize and become familiar with the different types of produce
- Understand and follow company guidelines on B.O.B.(Bottom of the Bascart)
- Understand and follow company guidelines on tendering Electronic Funds
Cash Transactions, Check Transactions
2 UPDATED 2/4/201- Understand and adhere to guidelines on accepting and tendering vendor
coupons
- Understand and adhere to guidelines on tendering coin star vouchers
- Understand and adhere to guidelines on accepting and tendering bottle slips
- Understand and adhere to guidelines pertaining to the use of the store coupon
- Understand and adhere to the company's limits on cash shortages
- Work honestly and effectively to control loss
- Understand and adhere to shrink guidelines as related to front end operations
- Strive to achieve company's item per bag guidelines
- Check prices, which requires knowing the locations of all items
- Understand the operation of the cash register and follows all cashhandling
- Understand and adhere to company guidelines and applicable law on restricted
- Maintain a clean and organized work station
above.
If you have any questions, ask Store Management
3 UPDATED 2/4/2014
Kroger
Physical Demands Analysis
Job Title:
Cashier
(may be assigned to other front-end positions)
Type of Industry:
Grocery Store
Description:
- Greet customers and answer questions
- Operating register and transacting sales
- Lift various items out of and/or into carts
- Bagging individual items
Typical shift length: 8 hours
Number of days worked
each week:
5 days
Time allowed for breaks: 30 minutes
PHYSICAL DEMANDS ANALYSIS
- Standing and Walking
Tasks:
All tasks require standing and walking.
Surface:
Tile and concrete
Estimated total time: 7.5 hours
Maximum continuous time: 4 hours
- Sitting
Tasks:
No work activities require sitting. Sitting is only done while on break.
Estimated total time: 30 minutes
Maximum continuous time: 30 minutes
- Lifting and Carrying
Objects lifted:
individual grocery items, full cases of items, charcoal, dog/cat food, cases
of water, all other grocery items purchased by customers
4 UPDATED 2/4/2014
Max weight: 50 lbs (hand scanner is available)
Average weight:
<10lbs
Min/Max lift points: 7" to waist height
Distance carried:
Less than five feet
Lifting:
Varied weight demands chart
Weight Range Continuously Hourly Daily Weekly Monthly Never
<10 lbs X
11-25 lbs X
26-50 lbs X
51-75 lbs X
76-100 lbs X
- 100 lbs X
Comments:
Scan guns are available for items that are too heavy
- Pushing and Pulling
Objects Pushed/Pulled:
Pulling items across scanner, loaded grocery carts
Max
Force:
Minimal
Distance:
Less than five feet
Frequency:
Continuously
- Endurance Requirement
- Climbing
- Bending/Squatting/Kneeling
Tasks:
Handling, moving, grasping, or scanning items on bottom rack of grocery carts
Frequency:
Continuously
5 UPDATED 2/4/2014
- Extended Reaches
Tasks:
Scanning items across scanner or using hand scanner, reaching
product/groceries on bottom rack of cart or in basket of cart
Hands Used:
Either or both
Distance Direction Frequency Duration Avg. Weight
0 - 20" All Continuously Seconds < 10 lbs
20 - 36"
Forward
Down
Hourly Seconds 10 lbs
- Work Conditions
Hot temperatures X
Cold temperatures X
Sudden changes in temperature X
Fu
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