Employee (m/f/d) in the service center - Waukegan, IL, United States - Infinity Systems

Infinity Systems

Verified Company

Waukegan, IL, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

The Chamber of Crafts Rheinhessen, as a service center for all craft companies and their employees in the Rheinhessen region, is currently seeking a full-time or part-time employee (m/f/d) for our service center/customer service department.

This position is initially limited to two years.

Your responsibilities:

As the first point of contact for all customers of the Chamber of Crafts, you will answer initial inquiries, mostly by phone but also via email, in a competent and customeroriented manner. For more indepth inquiries, you will refer customers to the appropriate departments.
You will cover the entire spectrum of our customer service, from providing initial technical assistance to answering questions about our digital services.
As an internal service provider, you will support the departments in processing various administrative tasks.
In rotation with your team, you will also be responsible for the reception area during early shifts (starting at 7:00 am) or late shifts (ending at 6:00 pm), serving as a contact person for all questions from companies located in the building.
Other tasks within the team include processing and digitizing mail, ordering and monitoring supplies, and occasionally planning and organizing inhouse events.

Your profile:

You have successfully completed a commercial apprenticeship (e.g. as an office management assistant, in the hotel industry, or in insurance).
Ideally, you have some experience in telephone customer service or in providing services to people.
You are helpful, motivated, and enjoy working in