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Washington, D.C.

    Home Health Scheduling Specialist - Washington, United States - LHC Group

    LHC Group
    LHC Group Washington, United States

    2 weeks ago

    LHC Group background
    Full time
    Description

    We are hiring for a Home Health Schedule Specialist.

    At HomeCall, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.

    We strive to offer benefits that reward the whole you​

  • employee wellness programs
  • flexibility for true work-life balance
  • holidays & paid time off
  • continuing education & career growth opportunities
  • company-wide support & resources to help you achieve your goals

    • Take your career to a new level of caring. Apply today

    Responsibilities

    The Scheduling Specialist is responsible for managing patient referrals and visit schedules.

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
  • Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

    • Qualifications

    Education Requirements
  • High school education or equivalent

    • Experience Requirements

  • Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
    • Skill Requirements
  • Exceptional organizational, customer service, communication, and decision making skills required.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
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