- Serve customers through phone and written contact with inquiries and complaints regarding financial products and services.
- Accurately capturing all of the information provided by customer, and entering that information into databases.
- Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online
- Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards
- Receive direction from supervisors, and escalate non-routine client concerns to more experienced individuals
- Interact with internal and external customers to respond to the raised concerns, as well as determine appropriate course of action
-
Customer Service
2 weeks ago
Knife River Corporation Sioux Falls, United States Full timeJob Summary: · Good Pay Good Benefits Good People At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the country, and we are growing Our team is made up of ...
-
Customer Service
2 weeks ago
Five Star Call Centers Sioux Falls, United StatesWe are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. · Do you want to be a s ...
-
Customer Service
3 weeks ago
Get N Go Sioux Falls, United States Part time** Customer Service - Blue Tide Car Wash - Sioux Falls - Part-Time** · **Job Category****:** Tunnel Car Wash **Requisition Number****:** CUSTO001224 Showing 1 location **Job Details** · **Description** · Responsible for providing an excellent customer experience to all custome ...
-
Customer Service
2 weeks ago
Amazon Sioux Falls, United StatesNo experience requited, hiring immediately, appy now.This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation & PTO. (APPLY) An Amazon Customer Service Associate is a critical part of o ...
-
Customer Service
3 weeks ago
Sullivans Sioux Falls, United StatesJob Description · Job DescriptionDescription: Welcome to the world where customer service meets creativity Are you someone who not only excels at providing exceptional service but also has a passion for the latest trends and designs in home decor? If you answered yes, then you're ...
-
Customer Service
1 week ago
IMKO Sioux City, United StatesJob Description · Job DescriptionIMKO and our local Siouxland Client, have an opening for a Customer Service Representative to assist our local Client with multiple businesses within their organization. This Customer Service Representative must be a self-starter/motivated, and fo ...
-
Customer Service
2 weeks ago
Home Warranty Of The Midwest Inc Sioux Falls, United StatesJob Description · Job DescriptionDescription:Home Warranty of the Midwest, Inc. is currently taking applications for a reliable individual to work on our claims team in our Sioux Falls, SD OR Rock Rapids, IA location. The ideal candidate would have strong communication skills as ...
-
Customer Service
2 weeks ago
Prins Insurance of Sioux Falls, Inc. Sioux Falls, United StatesJob Description · Job DescriptionWork 8:30 to 5:00 Monday thru Friday in a fast paced environment in an insurance agency office. Have the weekends off for family and friends. Because at Prins Insurance we understand the importance of work life balance. We are a small close knit g ...
-
Customer Service Representative
3 weeks ago
Amber Arlint - State Farm Agent Sioux Falls, United States Full timePosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-b ...
-
Customer Service Consultant
1 day ago
Caliber Collision Great Falls, United States Full timeService Center · Great Falls BENEFITS OF JOINING CALIBER · Benefits from day one: Immediately eligible for medical, dental and vision · Industry Comparable Pay – Paid weekly and eligible for overtime · Paid Vacation & Holidays – Can begin accruing day 1 · Career growth oppo ...
-
Customer Service Teller
4 days ago
Opportunity Bank of Montana Great Falls, United StatesOpportunity Bank of Montana offers excellent pay, great career paths, and one of the best benefit packages around. We cover the entire cost of health/dental for our regular employees working 20 hours or more a week in fact, about an additional $5/hour value by itself · More impo ...
-
Retail Customer Service Cashier
4 days ago
Loves Travel Stops & Country Store Sioux Falls, United StatesReq ID: 434232 · Address: 5301 N. Cliff Ave. Sioux Falls, SD, 57104 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development · Welcome to Love's · At Love's, our cashier ...
-
Customer Service Representative
1 week ago
Wheelco Sioux Falls, United States**Customer Service Representative - Parts Counter** · Customer Service Sioux Falls, South Dakota Department **Customer Service** · 60-year-strong and family-owned, Wheelco is looking for a Customer Service Representative who has heavy-duty parts knowledge and enjoys helping cus ...
-
Inbound Customer Service Agent
15 hours ago
GE Appliances, a Haier company Sioux Falls, United States Full timeAt GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the ...
-
Customer Service Lead
4 hours ago
Burlington Stores Sioux Falls, United StatesCustomer Service Lead in Sioux Falls , South Dakota 701 S Highline Place Sioux Falls SD US 57110 · **Overview** · If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as ...
-
Customer Service Representative
17 hours ago
TEKsystems Sioux Falls, United StatesJob Description · Job DescriptionDescription: · Essential Duties & Responsibilities Professionally handle incoming requests from customers. Thoroughly and efficiently gather customer information, access and fulfill customer needs. Maintain balance of inbound and outbound while me ...
-
customer service representative
2 weeks ago
Family Dollar Sioux Falls, United StatesFamily Dollar E 10TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
Customer Service Representative
3 weeks ago
Sullivans Sioux Falls, United StatesJob Description · Job DescriptionThe Customer Service Representative (CSR) is responsible for providing high quality customer service to our customers via phone and email, as well as when they visit our showroom. CSR's will answer customers' questions, enter orders, and follow up ...
-
Customer Service Representative
3 weeks ago
Summit Companies Sioux Falls, United StatesAre you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career o ...
-
Customer Service Representative
3 weeks ago
The Goal Family of Companies Sioux Falls, United StatesJob Description · Job DescriptionNow hiring for Customer Service Representatives I & II in Sioux Falls, SD. · Full Time Shift: Monday-Friday (NO weekends) various shifts between 7am - 7pm · Part Time Shift: Monday-Friday 10am-2pm · CSR I Pay Range: $15-$18 · CSR II Pay Range: $ ...
Banking Customer Service - Sioux Falls, United States - Dexian - DISYS
Description
Covers jobs responsible for managing escalated customer complaints companywide for mostly banking products, which will require special handling. Majority of the calls/emails will be from upset customers. Showing empathy to the customer, obtaining information about the customer's situation, and letting them know the situation will be taken care of and resolved.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit
to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Banking Customer Service professionals in Sioux Falls
-
Marwa Odiel
Server
-
Talen Hansen
Job searching
-
Grace Raleigh
College student