- Assist both external customers and internal personnel with software issues and support requests.
- Debug and characterize reported issues, providing detailed configuration and descriptions for passing and failing tests.
- Read/debug C++/C# and provide detailed code traces to software developers.
- Collaborate well with users, stakeholders, and engineers in an agile environment.
- Actively embrace continuous improvement of self and of the team. Provide constructive feedback to peers to improve the team and processes.
- Maintain logs of software issues, execute tests on various hardware platforms, and document results.
- Assist with the configuration management of software builds and technical documentation.
- Develop tools to aid in the software support process and the development process.
- Working on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
- Other duties may be assigned as required.
- Bachelor's degree in a related field is preferred, with 2-4 years of related job experience. 5+ years of related work experience in lieu of degree.
- Software programming
- Software quality or systems analysis
- Test methodologies
- Test automation tools or scripting skills desired
- Experience with C++ and/or C#.
- Experience writing scripts or software with Python, Delphi or C#.
- Strong written and verbal communication skills with the ability to communicate effectively at any level.
- Ability to work in a fast-paced environment with competing priorities.
- Ability to provide excellent customer service.
- Excellent problem-solving ability.
- Detail oriented with the ability to work independently/ self-starter.
- Ability and discipline to follow organizational and team working agreements.
- Basic understanding of scripting technologies such as Office macros, PowerShell, Windows Scripting Host
- Experience using TestComplete, Microsoft Test, or other test automation software preferred.
- Experience working with automation equipment (robotics and electro-mechanical devices) preferred
- Basic troubleshooting knowledge of electronics and mechanical theory preferred
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Software Quality Engineer - Carlsbad, United States - Nordson
Description
Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.
At Nordson Electronics Solutions we have big goals, an innovative spirit, and a vision to become the preferred partner to electronics manufacturers worldwide. If you believe in big goals, consider joining our team to help solve reliability challenges for the world's largest semiconductor, printed circuit board, and precision assembly manufacturers. Our fluid dispensing and surface treatment solutions help make reliable electronics an everyday reality - from mobile devices to the Internet of Things to self-driving vehicles, life-saving medical equipment, and beyond.
Essential Job Duties and Responsibilities
Education and Experience Requirements
Preferred Skills and Abilities
Compensation
Salary range for this position is: $ $52.00 hourly
The base salary pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills.
Working Conditions and Physical Demands
Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear, occasionally required to stand, walk, and reach with hands and arms; requires close vision ability. Noise level is usually moderate.
Travel Required
Minimal
Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.
