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    Systems Engineer - Silver Spring, United States - Montgomery County Planning Department

    Montgomery County Planning Department
    Montgomery County Planning Department Silver Spring, United States

    3 weeks ago

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    Description

    The Montgomery County Planning Department is seeking a dynamic, highly skilled, and experienced Systems Engineer to join our Information Technology and Innovation (ITI) Division.

    Montgomery Planning is part of The Maryland-National Capital Park and Planning Commission (M-NCPPC). For over 95 years, M-NCPPC has had a national reputation for excellence in planning, and today serves a culturally diverse population of over one million people on the border of Washington, D.C. in Montgomery County. We provide countywide planning functions including long-range planning, as well as reviews of development applications in diverse built environments of downtown urban districts, suburban communities, and agricultural areas. We have pioneered nationally modeled programs in agricultural preservation, inclusionary housing, and transit-oriented design. To learn more about who we are and what we do, we encourage you to watch this brief video here and visit our website at

    Reporting directly to the IT Systems Manager, the Systems Engineer will work as a member on the Tech Team, in support of the end-users in the Montgomery County Planning Department. This is an excellent opportunity for candidates looking to learn and gain knowledge of VMWare, storage and Veeam backup software, from an exceptional and motivated team; guided by consultants with tremendous knowledge in the industry. This is a systems engineer position, where you will be working with a Senior VMWare Systems Engineer and performing daily tasks to ensure the healthy state of the virtual, storage and backup infrastructures.

    Examples of Important Duties

    • Work with the team to install, configure, harden, patch, tune, and upgrade the VMware infrastructure and storage area network infrastructure, including ESXI hosts VMware vCenter and other virtual appliances.
    • Monitor the performance of the infrastructure and tune virtual machines, storage, and hardware.
    • Assist with Storage Area Network management, supporting Dell, HPE and Linux products.
    • Troubleshoot storage network hardware and software, including VM-based backup software (Veeam)
    • Track and report on storage consumption and storage availability.
    • Assist with planning storage expansion.
    • Configure, modify, and optimize storage volumes to support customer operations.
    • Work with team to configure, deploy, and maintain backup software, backup hardware, and cloud storage for DR.
    • Perform restores for end-user when requested.
    • Work with team to create new Disaster Recovery and Business Continuity plan for a new Data center.
    • Work as an SCCM administrator.
    • Create technical documentation to include technical instructions and technical diagrams.
    • Assist Planning tech team in helpdesk ticket support.
    • Oversight of the ticketing queue including resolution of escalated tickets.
    • Weekend coverage rotation, as needed.
    Important Skills and Characteristics
    • Exposure to Windows Server 2022, 2019 and 2016
    • Ability to manage several projects simultaneously from inception to implementation.
    • Excellent analytical, logical thinking, and problem-solving skills.
    • Effective communication skills, including speaking, writing, and active listening.
    • Ability to communicate technical information to fellow team members, non-technical staff, and leadership.
    • Collaborative with a strong work ethic, a cooperative spirit, and creative thinking.
    • Self-motivation to complete tasks and projects in a timely manner.
    • Adaptable and willing to learn new technologies.
    • Must have the ability to manage multiple priorities effectively.

    Minimum Qualifications


    1. Associate's Degree in Computer Science, Information Management Systems, or any related field.
    2. Five (5) years of experience in information technology support functions.
    3. An equivalent combination of education and experience may be substituted, which together total seven (7) years.
    4. Depending upon area of assignment, a valid driver's license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required by the position of assignment.
    5. Pass Commission medical examination.
    Preferred Skills and Experience
    • VMware vSphere and vCenter knowledge.
    • Familiar with Disaster and Recovery failover using Veeam.
    • SCCM.
    • Familiar with Network Diagram tools like Visio.
    • Familiar with System Management tools like Putty and WINSCP.

    Supplemental Information


    Class Specification: IT/Telecom Support Specialist III

    About Us:
    The M-NCPPC offers competitive salaries, excellent benefits, generous leave plans, an employee pension plan, and a deferred compensation plan. Positions may qualify for public service student loan forgiveness. Montgomery Planning is conveniently located minutes from Washington, DC in downtown Wheaton, MD next to the Wheaton Metro Station, several bus lines, and bikeshare. A commuter stipend is available. Telework opportunities (up to two days a week) and tuition assistance are also available. We work in one of the first LEED Platinum-certified government-owned office buildings in Maryland. Check it out here

    The salary range listed above represents the earning potential for this position. Salary is commensurate with experience. This position is eligible for a sign-on bonus (external candidates only).

    May be subject to medical, drug and alcohol testing.

    Working Conditions:
    Work is performed in an office setting. Work involves walking, standing, bending, crouching, and may carry equipment and supplies up to 49 pounds. Work must be performed accurately and may require occasional overtime, after-hours, weekend, or on-call work. You will also be required to assist the patch deployment team one night every month to ensure that the Windows patches are deployed to all Windows servers.
    Diversity Statement:
    The M-NCPPC is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

    Applicants with Disabilities under the Americans with Disabilities Act.
    If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or Maryland Relay
    M-NCPPC will make all efforts to reasonably accommodate you.


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