- Handle incoming customer communications
- Conduct research to provide solutions for customer issues
- 6+ months of customer service experience
- High school diploma or equivalent
- Demonstrated product or service knowledge
- Proficiency with computers
- Support for your career growth
- An inclusive and community-focused work environment
- Global team of lifelong learners
- Base wage starting at $17 per hour with performance bonuses
- Comprehensive benefits package
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Customer Service Representative - McAllen, TX, United States - TTEC
Description
Be a bright spark and kickstart your career with TTEC's acclaimed job experience. Join as a Customer Service Representative at our McAllen, TX location and contribute to humanizing business interactions.
Our team and company culture are top-notch, as affirmed by our Great Place to Work certification.
What You'll be Doing
Do you thrive on assisting others and providing peace of mind? Whether it's promptly addressing customer inquiries, offering product advice with empathy, or resolving issues with a positive attitude, your impact can transform a standard customer interaction into an exceptional one.
During a Typical Day, You'll:
What You Bring to the Role
What You Can Expect
A Bit More About Your Role
We are dedicated to equipping you with the skills and resources for success. Starting from training and continuing with personalized coaching and access to numerous career development resources, your caring and supportive nature will be your invaluable contribution.
About TTEC
For over 30 years, we have been dedicated to creating happy customers through a blend of personal touch and technology. We engage with millions of customers daily on behalf of renowned brands, striving for exceptional service starting with you.
TTEC values diversity and fosters an inclusive work environment where all individuals are respected and empowered. We prioritize creating a supportive atmosphere for our employees to thrive and be themselves. Our global workforce's diversity is our strength, enabling us to offer unique perspectives and value to our business.