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    Guest Services Representative - McAllen, United States - Nothing Bundt Cakes

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    Description

    **Position Summary:**

    To serve Nothing Bundt Cakes guests both in person and over the phone with creative

    solutions in a warm and welcoming environment. Guest Service Representatives will also

    perform side work duties for the crafting department, some light cleaning, and some clerical

    duties.

    Hours of operation: Monday- Sat 10a.m-7pm /Sunday 12-5pm

    **Requirements:**

    Possess a strong sense of teamwork

    Ability to follow instructions

    Has integrity

    Takes initiative

    Fits the Nothing Bundt Cakes Culture

    Has the ability to work well under pressure

    Outgoing and friendly personality

    Ability to multitask while paying special attention to detail

    Strong sales ability

    Genuine care of others needs

    Ability to work with a sense of urgency

    **Responsibilities may include but are not limited to:**

    Abide by all NBC policies and procedures

    Uphold NBC's image and brand

    Assist other departments when necessary

    Introduce walk-in guests to our bakery and our products with a guest tour

    Assist guests with walk-in orders while using creative solutions

    Suggest balloon sales, show porcelain items, and up-sell with candles and cards

    Assist phone guests by placing incoming orders

    Give cake presentations while performing quality control tests

    Operate & balance (POS) point of sale with accuracy and efficiency

    Gather guests email addresses

    Keep samples available during all hours of operation

    Maintaining a strong knowledge of NBC's products, prices, and promotions

    Keep retail area clean, swept, neatly merchandised,

    Dust all retail surfaces twice per week, including all counter tops, and POS stations

    Duties assigned by crafting department such as fluffing bows and making design pieces.

    Track inventory and commission sales

    **Apply for Guest Services Representative**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted.



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