Sales Inside Sales Management - Gustine, United States - Emerald Technologies

Emerald Technologies
Emerald Technologies
Verified Company
Gustine, United States

4 days ago

Dexter Hayes

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Dexter Hayes

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Description
  • Leading the teams in the sales department, consisting of quotation management, order processing, order engineering, and customer service.
  • Managing the team leaders and employees, including coaching, training, and development, to continuously improve their performance and expertise.
  • Ensuring proper and efficient work and communication processes between the teams, as well as between the sales branch and the production plant.
  • Handling administrative matters in the customer order process and supporting the team leaders in structuring daily operations.
  • Serving as a point of contact for customers, sales managers, and regional sales managers for all relevant issues related to customer orders, to ensure smooth communication and customer satisfaction.
  • Identifying potential for improvement and developing measures to optimize workflows along the customer order process.
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