- 7+ years application production support experience within large enterprise level environment
- Application monitoring experience (ITRS Geneos)
- Batch support & processing experience (preferably in Informatica)
- SRE background
- Triage experience
- SQL server, Oracle, Informatica
- Experience using Autosys for job scheduling
- ETL Developer background
- Financial background
- Incident & Change Management background null
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L2 Production Support - Plano, United States - Insight Global
Description
Job DescriptionInsight Global is looking for a Level 2 Production Support Technician.
This individual should come from a SRE/production support background and have experience with Batch Support Monitoring, automating processes, informatica, UNIX, and oracle.
Level 2 support employees proactively monitor production systems and applications for anomalies, performance degradation, and errors. They will use JIRA ticketing system and ITRS Geneos for monitoring. This resource will work on process improvements and suggest enhancements to prevent recurring issues, improve system performance.The resource is expected to be able to interface with key Business partners and liaisons to build business relationships and to assess the business' technology requirements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global'sWorkforce Privacy Policy:
om/workforce-privacy-policy/ .
Skills and Requirements
Must Haves:
Ability to work on new scrips and develop on them
Ability to scale infrastructure as needed
Plusses:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment opportunity/affirmative action employer that believes everyone matters.Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
