Front Office - Stuart, United States - South Florida Orthopaedics & Sports Medicine PA

Description

• Greets all patients and family members to the office, in a friendly manner, welcoming patients and their family members.
• Consistently demonstrates superior customer service. Makes every effort to provide an excellent experience for the patient.
• Completes all required steps for proper checkin and/or checkout of patients, including assisting patients with navigating throughout the office, announcing visitors for service departments, and providing general assistance in the spirit of outstanding customer service.
• Collects copay or balance from patient; schedules followup appointments as necessary.
• Completes daily reporting of reconciliation of charges, fee tickets and payment methods.
• Familiarity with verification, authorization and posting charges.
• Crosstrains in all front office positions and provides coverage where needed.

• Must be friendly and professional, organized and patientfocused.
• Enjoys working in a busy, fastpaced environment.
• Demonstrates a positive attitude and can successfully interact with a variety of personalities and work styles.
• Prior medical office experience is required including front office responsibilities, preferably for a physician group.
• Experience in orthopaedics, physical therapy, and/or pain management is strongly desired.
• Knowledge of insurance plans and workers comp.
• Solid computer skills and EMR experience are strongly preferred.
• Strong math skills with attention to detail.
• Flexible scheduling to cover shifts in all locations.

• Primarily sedentary, sitting.
• Use of general office equipment keyboard, telephone, scanner, copier
• Periodic lifting, stooping, carrying less than 25 lbs.