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Grosse Pointe

    Restaurant Dining Server - Grosse Pointe, United States - Grosse Pointe Yacht Club

    Grosse Pointe Yacht Club
    Grosse Pointe Yacht Club Grosse Pointe, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSalary:

    Position Title: Restaurant Dining Server [A La Carte]

    Department: Food and Beverage

    Reports to: Shift Supervisor + Restaurant Manager

    Supervises: None

    Position Summary: The position is responsible for daily food service with a high execution of professionalism and hospitality. Servers will provide premium service for members and their guests, abiding by the service standards of the Club. They will be expected to have a solid understanding of fine dining and table-side service. The service staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

    Qualifications:

    • High school diploma or equivalent in appropriate experience
    • Two or more years' experience in a similar position
    • Ability to work scheduled hours including, when necessary, holidays and weekends
    • Ability to lift 50lbs.
    • Lifting, bending, twisting, reaching crouching, and crawling throughout the course of the job
    • Being on your feet for an extended period of time

    Job Duties:

    • Serves as a positive role model by:
      • Adhering to the same standards of service and behavior that peers are required to uphold
      • Demonstrating effective communication skills through various digital platforms utilized by the Club
      • Maintaining a positive and friendly demeanor at all times
      • Working with peers to meet the needs of the team
      • Representing the Club well in its relationships with members and vendors
    • Continually provides services in the areas of:
      • Exceeding the expectations of members and their guests, while representing the Club to the highest standards
      • Inspecting service areas prior to opening to ensure that adequate supplies are available
      • Knowledge of menu, menu enhancements and preparation methods
      • Understanding of unique and complementary flavor pairings
      • Constant awareness of restaurant flow
      • Impeccable service and social perceptiveness
      • Ability to evaluate guest satisfaction and responsiveness
      • Collecting checks and payments for items served
      • Carefully following all laws and club policies and procedures regarding alcoholic beverage service
      • Slowing and refusing alcoholic verbiage service when necessary
      • Continually seek to enhanced knowledge and skills related to service
      • Maintaining self-awareness of members', management and peers
    • Assumes responsibility for the department by:
      • Assisting supervisors in maintaining proper inventory levels
      • Maintaining service areas in a neat clean and orderly manner
      • Communicating with supervisors and peers concerning ongoing projects
    • Results on which performance will be evaluated but are not limited to:
      • Being attentive to the needs of the members
      • General behavior and language
      • Maintaining good hygiene and a professional appearance
      • All but not limited to this Job Description
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