Banquet Server - Grosse Pointe, United States - Grosse Pointe Yacht Club

Grosse Pointe Yacht Club Grosse Pointe, United States

2 weeks ago

Description

Job Description

Job DescriptionSalary:

Position Title: Banquet Server

Department: Food and Beverage

Reports to: Banquet Manager + Banquet Captain (Shift Supervisor)

Supervises: None

Position Summary: The position is responsible for providing banquet food service with a high level of professionalism and hospitality. Servers will provide premium service for members and their guests, abiding by the service standards of the Club. They will be expected to have a solid understanding of fine dining and table-side service. The service staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Employement Status: Seasonal employees can expect a consistent schedule from (approximately) April to October each year. Each October, employees are allowed to submit requests to transition to either part-time or full-time status. The approval of these requests will be based on the needs of the Club and the employee's performance track record.

Qualifications:

High school diploma or equivalent in appropriate experience
Two or more years' experience in a similar position preferred
Ability to work scheduled hours including, when necessary, holidays and weekends
Ability to lift 50lbs.
Lifting, bending, twisting, reaching crouching, and crawling throughout the course of the job
Being on your feet for an extended period of time

Job Duties:

Serves as a positive role model by:
- Adhering to the same standards of service and behavior that peers are required to uphold
- Demonstrating effective communication skills through various digital platforms utilized by the Club
- Maintaining a positive and friendly demeanor at all times
- Working with peers to meet the needs of the team
- Representing the Club well in its relationships with members and vendors
Continually provides services in the areas of:
- Exceeding the expectations of members and their guests, while representing the Club to the highest standards
- Inspecting service areas prior to opening to ensure that adequate supplies are available
- Knowledge of menu, menu enhancements and preparation methods
- Understanding of unique and complementary flavor pairings
- Constant awareness of restaurant flow
- Impeccable service and social perceptiveness
- Ability to evaluate guest satisfaction and responsiveness
- Carefully following all laws and club policies and procedures regarding alcoholic beverage service
- Slowing and refusing alcoholic verbiage service when necessary
- Continually seek to enhanced knowledge and skills related to service
- Maintaining self-awareness of members', management and peers
Assumes responsibility for the department by:
- Assisting supervisors in maintaining proper inventory levels
- Maintaining service areas in a neat clean and orderly manner
- Communicating with supervisors and peers concerning ongoing projects
Results on which performance will be evaluated but are not limited to:
- Being attentive to the needs of the members
- General behavior and language
- Maintaining good hygiene and a professional appearance
- All but not limited to this Job Description

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