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    Lab Support Services Supervisor - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank background
    Description
    Lab Support Services Supervisor at Trinity Health in Boise, Idaho,

    United States Job Description Employment Type:
    Full time Shift:

    Day Shift Description:
    At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.


    GENERAL SUMMARY AND PURPOSE:
    Manages, coordinates, and supervises the activities of a support section of the clinical laboratory.

    Accountable for quality and quantity of work performed in an accurate and efficient manner that is consistent with the philosophy and vision of the Medical Center SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE :
    Bachelor's degree in office management, clinical science or related field preferred.

    Minimum of 5-7 years of experience working in a hospital laboratory setting at a medical center or equivalent work experience in a management or supervisory position in healthcare required.

    General business, accounting, medical terminology, quality assurance, and health insurance experience preferred.

    ESSENTIAL FUNCTIONS AND TECHNICAL COMPETENCIES :
    Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. Hires, trains, orients, and promotes teamwork and mentors department staff. Understands the need for ICD 10 codes and importance in the preanalytical realm of laboratory. Effectively prioritizes work to maintain maximum efficiency. Effectively communicates with pathologists, laboratory manager, nurses and clinicians to ensure optimum performance of department.

    Plans, prepares, and coordinates work schedules to provide adequate coverage and efficient use of staff to maintain high department productivity.

    Investigates and documents inter-departmental issues with focus on successful resolution.

    Monitors patient satisfaction with emphasis on continual improvement of the Laboratory inpatient and/or outpatient experience which includes quality, accuracy, billing and timeliness of services.

    Responsible for monitoring and ordering supplies for lab support services. Performs all necessary tasks involved with sending specimens for outside testing or consultation. Performs other supervisory duties including, but not limited to, performance evaluations and mentoring, motivating, counseling and terminating employees. Develops and maintains written department policies and procedures to support all support services areas. Assists the manager in the preparation of the budget; determines department needs and allocates all resources within budget. Maintains department employee records to JCAHO standard. Collaborates with other service departments as needed to improve patient flow and work processes.

    Ability to interact on a daily basis with laboratory clerical staff, other department staff, outside billing and insurance agencies, coroners, funeral home personnel, department coordinators, department director, medical staff and physician office staff.

    Knowledge of computers, printers, and general office equipment. Demonstrated ability to function under stress, confusion and in difficult situations. Demonstrated friendly and compassionate people skills.

    Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.

    Visit (Therapist PRN) to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

    Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect.

    We are committed to recruit and retain a diverse staff reflective of the communities we serve.

    Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

    Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.

    Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

    We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

    Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.

    Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

    We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

    EOE including disability/veteran To view full details and how to apply, please login or create a Job Seeker account


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