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    Warehouse Sales Associate - Moscow, United States - Moscow and Pullman Building Supply

    Moscow and Pullman Building Supply
    Moscow and Pullman Building Supply Moscow, United States

    4 weeks ago

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    Description
    General Job DescriptionThe Warehouse Sales Associate will work collectively with the Receiving Department, Order Department and Dispatch Department.

    The day to day expectation will be that they will deliver an outstanding level of customer service to both retail and contracting sales customers.

    This requires the applicant to posses an ability to be presentable, upbeat, courteous and fast-paced.

    A background in lumber, building materials, or construction is preferred as is the ability to drive a fork lift and/or other transportation vehicles requiring special licensing.


    Essential Duties and ResponsibilitiesCustomer Service Excellence:
    Actively seek out customers within the lumber yardOffer a friendly greeting, smile and make eye contact with customersShow enthusiasm with the customerHandle several customers at once when necessaryThank customers for shopping with MPBS

    Product Knowledge:
    Answer questions about lumber and building materialsAssist customers with special order pick-upContinue to build upon and learn product knowledgeDiscuss available options (good, better, best)

    Building Orders and Taking DirectionExecute daily stock tasks including building orders, stocking product and offloading trucksBe open to direction, multitasking and handling heavy workloads with professional efficiencyAssist with warehouse upkeep, presentation and cleanlinessBuilds Personal skills and Knowledge:
    Learn at least one new thing each dayProactively seek knowledge on all products and servicesMaintain advanced knowledge of products in the lumber yardBuilds Customer skills and Knowledge:Observe and learn from others associates who work well with our customersContinues to look for ways to make the customers' shopping experience better than the competitionMaintain and follows all safety policies and procedures:Behave consistently in a safe and reasonable manner when piloting company vehicles on company propertyAct as a spotter or lifting assistant when requiredTake action if other associates are acting in an unsafe mannerFollows all other policies and procedures:Takes action to reduce product shrinkTreat all associates and customers with the respect while keeping to our company's goals, mission and philosophyPhysical Job RequirementsBending, stooping, reaching, twisting, lifting, pushing, pulling and moving itemsRequired to lift up to 75lbs without assistanceRespond to radio calls and customer service callsRequired to be able to respond to customer service calls, personal radio pages and general information announcementsMoving and standingRequired to move around the store to assist customersIdentifying and reading sales orders, picking tickets, product labels and UPC labelsRequired to recognize, identify and use merchandiseMinimum QualificationsHigh School degree or equivalentPass drug testPass background checkBe able to work a flexible schedule
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