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    Senior Manager - Cincinnati, United States - SLK Software Services Pvt LTD

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    Description
    BASIC INFORMATION ON THE POSITION

    Position Name: Senior Manager - Software

    Mandatory/Required Skills & Location

    Location:

    Mandatory/Required Skills:

    PURPOSE OF THE ROLE
    • To plan & execute high quality, on-time and on-budget delivery of assigned projects.
    • To ensure customer satisfaction through delivery excellence.
    • To ensure efficacy of customer communication & reporting.
    KEY RESPONSIBILITIES AND ACCOUNTABILITIES

    1. Plan and track project timelines and milestones using appropriate tools.
    2. Ensure project level customer satisfaction targets are met
    3. Plan & execute deliverables within schedule, cost and quality
    4. Proactive communication & timely response to customers
    5. Proactively manage changes in project scope, identify potential crises, and devise contingency plans

    1. Estimate the resources needed to achieve project goals.
    2. Plan & track direct costs of the projects
    3. Plan & track utilization of resources, such as manpower, software, hardware, infrastructure etc
    4. Ensure projects are executed within budget
    5. Ensure accuracy & timelines of invoices

    1. Ensure all projects are executed in compliance with process / quality standards of organization and according to contractual terms
    2. Adherence to project contractual compliances
    3. Ensure process adherence & improvements
    4. Compile project MIS on a periodic basis and review with customer
    5. Improve team productivity

    1. Ensure the induction & assimilation of people to the projects
    2. Retention, Development & career progression of team members
    3. Resolve people issues and Employee satisfaction within projects

    EDUCATION QUALIFICATION

    1. Degree: B. E/MCA
    2. Certifications (if any): NA
    MINIMUM EXPERIENCE REQUIRED
    1. 4 years of domain experience and 4 years of project management
    2. Minimum 2 years' experience in managing large teams of 20-40 resources
    DOMAIN/ FUNCTIONAL SKILLS
    • Project management skills, like estimation, planning, monitoring and controlling, etc
    • SDLC Process awareness
    • Knowledge in multiple technologies
    • ODC Engagement Model
    • Domain knowledge

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