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Fort Myers

    ER Financial Counselor - Fort Myers, United States - Lee Health

    Lee Health
    Lee Health Fort Myers, United States

    4 weeks ago

    Default job background
    Description

    Location:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912

    Department: Registration Services

    Work Type: Full Time

    Shift: Shift 2/3:00:00 PM to 1:30:00 AM

    Minimum to Midpoint Pay Rate:$ $20.16 / hour

    Summary


    As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System.

    This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity.

    It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting.

    Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers.

    This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.

    Requirements

    Educational Requirements

    Degree/Diploma Obtained
    Program of StudyRequired/
    Preferredand/or
    High School Diploma or Equivalent
    Requiredor

    Additional Requirements
    Post high school training or college preferred.
    Experience Requirements

    Minimum Years Required
    Area of ExperienceRequired/
    Preferredand/or
    1 Year
    Customer ServiceRequiredand
    1 Year
    HealthcarePreferredor
    1 Year
    SchedulingPreferred
    Additional Requirements
    Experience with Epic is a plus.
    State of Florida Licensure Requirements

    Licenses
    Required/
    Preferredand/or
    Not Required

    Certifications/Registration Requirements

    Certificates/Registrations
    Required/
    Preferredand/or


    US:
    FL:Fort Myers
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