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Cape Coral

    ER Financial Counselor - Cape Coral, United States - Lee Health

    Lee Health
    Lee Health Cape Coral, United States

    1 month ago

    Default job background
    Full time
    Description

    Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990

    Department: Registration Services

    Work Type: Full Time

    Shift: Shift 3/7:30:00 PM to 6:00:00 AM

    Minimum to Midpoint Pay Rate:$ $20.16 / hour

    Summary

    As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.

    Requirements

    Educational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
    Preferred    and/orHigh School Diploma or EquivalentRequiredor

    Additional Requirements

    Post high school training or college preferred.
    Experience RequirementsMinimum Years RequiredArea of ExperienceRequired/
    Preferred    and/or1 YearCustomer ServiceRequiredand1 YearHealthcarePreferredor1 YearSchedulingPreferred

    Additional Requirements

    Experience with Epic is a plus.
    State of Florida Licensure RequirementsLicensesRequired/
    Preferred    and/orNot Required
    Certifications/Registration RequirementsCertificates/RegistrationsRequired/
    Preferred    and/or

    US:FL:Cape Coral

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