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Customer Service - Osceola, NE, United States - Diamond Dynamics
Description
Do you love customer contact? Then you might be the perfect fit for our client. They currently have an open position in customer service that needs to be filled soon. The position is temporary through temporary employment and permanent employment is planned afterwards.
These would be your tasks:
- Checking, recording, scheduling, and confirming customer orders in SAP
- Monitoring and updating delivery dates
- Opening complaint orders
- Requesting credits
- Checking and maintaining framework agreements, forecasts, and safety stocks
- Monitoring ontime delivery
- Requesting, creating, and maintaining master data in SAP, such as price lists and shipping instructions
- Communication with customers and internal interfaces such as sales, warehouse, and accounting
- Job scope is dynamic and subject to change
This is what you bring to the position:
- You have a commercial education (wholesale and foreign trade, freight forwarder)
- preferably with further training as a trade specialist/bachelor or similar
- You have several years of professional experience in customer service
- You speak English fluently
- You have very good MS Office skills, especially Excel (pivot, Vlookup), and knowledge of SAP SD, SAP MM programs
What can you expect:
- Excellent onthejob training
- Fair and transparent pay
- A pleasant working atmosphere and great colleagues
- Constant support and availability for you
- Transparent communication and appreciation
- A longterm and secure job with us and a very good
