Jobs
>
Dallas

    Cloud & Managed Services Engineer - Microsoft/Meraki - Dallas, United States - VALID8 Financial

    VALID8 Financial
    VALID8 Financial Dallas, United States

    1 week ago

    Default job background
    Description


    For more than 40 years, Calian has been solving the world's most complex problems by pairing the brightest minds with powerful technology.

    Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools, and companies that make the world better every day.

    Position Overview
    We are seeking a qualified Server Infrastructure Engineer who is sometimes the first impression customers have of our organization.

    This important position will be responsible for taking inbound customer support requests and providing solutions to hardware and software issues.

    This position identifies, researches, and resolves technical issues over the phone, via email, and via remote connections. This is a HYBRID position where work is performed both in a company office and remotely (home-based).
    Responsibilities
    IT Support involving Microsoft's core business applications and operating systems
    Support disaster recovery solutions
    Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
    Basic remote access solution implementation and support: VPN, Kaseya, and other tools
    Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
    System documentation maintenance and review in ConnectWise

    Communicate with customers as required:
    keeping them informed of incident progress, notifying them of impending changes or agreed-on outages
    Improve customer service, perception, and satisfaction
    Fast turnaround of customer requests
    Work with the CSRs to ensure requests are routed to the proper resource to be resolved quickly and efficiently
    Escalate service requests that require engineer-level support
    Responsible for entering time and expenses in ConnectWise as they occur
    Enter all work as service tickets into ConnectWise
    Perform other duties as required and/or assigned
    Employee must be able to perform essential functions of the job with or without reasonable accommodation
    Qualifications
    Advanced understanding of operating systems, business applications, printing systems, and network systems Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care
    Experience with Microsoft server-side products
    Experience with Cisco Meraki administration
    Diagnosis skills of technical issues
    Ability to multi-task and adapt to changes quickly
    Ability to work in a team and communicate effectively

    Technical awareness:
    the ability to match resources to technical issues appropriately
    Service awareness of all organization's key IT services for which support is being provided
    Understanding of support tools, techniques, and how technology is used to provide IT services
    Typing skills to ensure quick and accurate entry of service request details
    Self-motivated with the ability to work in a fast-moving environment
    Must be eligible to work for any U.S. employer without the need for sponsorship now or in the future
    EEO Statement

    Calian is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.


    Date:
    April 16, 2024


    Remote:
    Hybrid

    Business Unit:
    IT & Cyber Solutions

    Department:
    Information Systems & Information Technology

    Job Type:
    Full-Time

    #LI-CH1#

    #SF#

    Apply for this job

    First name
    Last name
    Email address
    Location
    Phone number
    Resume

    Attach resume
    Attach another file

    Attach file
    What are your hours of availability?

    monday

    tuesday

    wednesday

    thursday

    friday

    saturday

    sunday
    What are your salary requirements?

    per hour
    Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)?

    Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)?
    If you were referred by an employee please list their full name, if not please leave blank.
    We invite you to complete the optional self-identification questions below used for compliance with government regulations and record-keeping guidelines. Any self-identification information provided will not be considered in the selection process.

    GENDER
    Male

    Female

    Nonbinary

    I do not wish to self-identify my gender

    ETHNICITY
    American Indian/Alaska Native (Not Hispanic or Latino)

    Asian (Not Hispanic or Latino)

    Black/African American (Not Hispanic or Latino)

    Hispanic/Latino

    Native Hawaiian/Other Pac Island (Not Hispanic or Latino)

    White (Not Hispanic or Latino)

    Two or More Races (Not Hispanic or Latino)

    Decline to Specify

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies).

    The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.
    Disabled Veteran

    Armed Forces Service Medal Veteran

    Veteran who served on active duty during a war or in a campaign or expedition for which a campaign badge has been authorized

    Recently Separated Veteran
    Veteran, but not one of the four protected classes above

    I decline to state my veteran status

    Not a Veteran
    We are required by law to provide equal employment opportunity to qualified people with disabilities.

    We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities.

    To do this, we must ask applicants and employees if they have a disability or have ever had a disability.

    Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.


    Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so.

    Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions.

    Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past.

    For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S.

    Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at
    Yes, I Have A Disability, Or Have A History/Record Of Having A Disability

    No, I Don't Have A Disability, Or A History/Record Of Having A Disability

    I Don't Wish To Answer

    #J-18808-Ljbffr
  • Calian

    Cloud & Managed Services Engineer - Microsoft/Meraki

    1 week ago

    Calian Dallas, United States

    For more than 40 years, Calian has been solving the world's most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who ...

  • G-Research

    Microsoft Technologies Engineer

    1 week ago

    G-Research Dallas, TX, United States

    Do you want to tackle the biggest questions in finance with near infinite compute power at your fingertips? · G-Research is a leading quantitative research and technology firm, with offices in London and Dallas. · We are proud to employ some of the best people in their field and ...

  • FLEXXIBLE INFORMATION TECHNOLOGY S.L.

    Microsoft Cloud Solutions Engineer

    1 week ago

    FLEXXIBLE INFORMATION TECHNOLOGY S.L. Dallas, United States Employee

    FLEXXIBLE is a technology company with international presence, specialised in enabling virtual workspaces in the public, hybrid or private cloud. · We are looking for a Microsoft Cloud Solutions Engineer as a vital component of our Managed Services team that specializes in the d ...

  • Resource Informatics Group

    Microsoft 365 Engineer and Administrator

    2 days ago

    Resource Informatics Group Irving, United States

    Job Title: -Microsoft 365 Engineer and Administrator · Location: -Raleigh, NC · Duration: -6+ Months · Experience: -8+ years · Job Description: Microsoft 365 Engineer & Admin · • Management of the global Office 365 platform (Teams, SharePoint Online, OneDrive, Exchange Onli ...

  • Santander Holdings USA Inc

    Analyst - Financial Planning & Analysis, Corporate Strategy

    3 days ago

    Santander Holdings USA Inc Dallas, United States Full time

    Analyst - Financial Planning & Analysis, Corporate StrategyDallas, United States of AmericaJob Description Summary – Analyst, FP&A · The Analyst, Financial Planning & Analysis is responsible for administering the day-to-day procedures, analyses and report preparations for the Fin ...

  • Harrison Consulting Solutions

    Electrical Engineer

    1 day ago

    Harrison Consulting Solutions Dallas, United States

    Growing full-service firm looking to add a talented Senior Electrical Engineer to their Dallas team · Responsibilities: · Lead electrical design of project from start to finish · Use technical expertise on complex projects to find non-standard design solutions · Ensure customer ...

  • Symbiotic Services

    Senior BI Analyst

    5 days ago

    Symbiotic Services Dallas, United States

    · OVERVIEW: · We are hiring a Senior Analyst for our Business Intelligence (BI) team. As a member of that team, you will be exposed to all phases of the project lifecycle and will have the opportunity to help shape the future of Artisant Lane. Excellent advancement opportunities ...

  • Microsoft Corporation

    Technical Support Engineer: Microsoft Software and Systems Academy

    3 days ago

    Microsoft Corporation Irving, United States

    We're a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attrib ...

  • Microsoft Corporation

    Technical Support Engineer: Microsoft Software and Systems Academy

    6 days ago

    Microsoft Corporation Irving, United States

    We're a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attrib ...

  • VSG Business Solutions LLC

    Senior ADF Engineer/consultant with Microsoft Fabric/ETL Background

    2 days ago

    VSG Business Solutions LLC Irving, United States

    Job Description · Job DescriptionSenior ADF Engineer/consultant with Microsoft Fabric/ETL Background · Location: Irving, TX · Contract and Fulltime · Interview mode Face to Face (followed by video call) · Mode of Work: All 5 days onsite · Start date Immediate. · Experience Requi ...

  • Suntex Marinas

    Network Administrator

    6 days ago

    Suntex Marinas Dallas, United States

    The Network Administrator is a crucial member of the IT team, primarily focused on the day-to-day management and support of the company's network infrastructure. Reporting to the Network and Infrastructure Lead, this role requires a hands-on approach to ensure the stability, inte ...

  • Motion Recruitment Partners LLC

    Cisco Network Engineer

    1 week ago

    Motion Recruitment Partners LLC Dallas, United States

    Job Description Our client, a Dallas based banking firm is looking for someone to join their IT team. They are looking for a Cisco experienced Network Engineer to come in and help their clients set up their network infrastructure in a data center environment. This individual need ...

  • Optomi

    Cyber Security Manager

    6 days ago

    Optomi Dallas, United States

    Optomi, in partnership with a leading provider in the Beverage industry is seeking a Cyber Security Manager to join their team In this role, you will be responsible for developing and implementing the organization's Cyber Security roadmap, evaluating security threats, managing se ...

  • Knewin

    Senior IT Engineer, Client Facing

    1 week ago

    Knewin Dallas, United States

    Company Description · IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regula ...

  • IQ-EQ

    Senior IT Engineer, Client Facing

    3 days ago

    IQ-EQ Dallas, United States

    Company Description · IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regula ...

  • Purvis Industries

    Mid-Level System Administrator

    5 days ago

    Purvis Industries Dallas, United States

    Purvis Industries is an EEO employer - M/F/Vets/Disabled · Mid-Level System Administrator · Onsite and Hybridafter 90 days · For over 75 years, Purvis Industriesis proud to be a family-owned and operated industrial distributor that doesbusiness the old-fashioned way: sell qual ...

  • Thomas, Edwards Group

    Cyber Security Manager

    1 day ago

    Thomas, Edwards Group Dallas, United States

    JOB DESCRIPTION · Job Summary: · The Cyber Security Manager is responsible for developing and implementing the organization's Cyber Security roadmap, evaluating security threats, managing security systems, policies, and software, conducting regular assessments to ensure complian ...

  • QuantumBricks

    Network Engineer

    5 days ago

    QuantumBricks Dallas, United States

    Job Responsibilities · Designing, building, implementing, and operating large scalable networks. · Working with customers to determine their requirements and develop plans to implement. · Providing engineering leadership to define and implement strategies to ensure scalability, ...

  • Resource Logistics

    Network Architect

    4 hours ago

    Resource Logistics Dallas, United States

    Role: Network Clienthitect: Experience: 10-15 Years · Hire Type: Full-Time · Location: Dallas, TX Onsite · Roles and Responsibilities · Certification CISCO CCIE/CONR/INCP/PCN SA · Experience in Network strategy and designing as part of Data Center Migration from in-house to c ...

  • Bowman Williams

    IT System Engineer

    4 days ago

    Bowman Williams Dallas, United States

    IT System Engineer (Professional Services Team) · IT System Engineer (Professional Services Team) · IT System Engineer (Professional Services Team): · We are an established and leading Managed & Cloud Service Provider for Small and Mid Size businesses. We are big into re-invest ...