Philadelphia, PA - Innovation At Work

    Innovation At Work
    Innovation At Work Philadelphia

    2 days ago

    $50,000 - $95,000 (USD) per year *
    Description

    Telephone Services Supervisor Role

    This leadership position oversees a 24/7 switchboard operation, ensuring continuity and quality performance while maintaining compliance with contract requirements.

    Key Responsibilities:

    • Supervise daily telephone operator operations across all shifts, scheduling, timecard audits for payroll, and leave coverage arrangements.
    • Prepare and manage schedules, rotations, and ensure continuous coverage during absences or emergencies.

      < li >High school diploma; Associate's degree preferred; three years of experience in the call center field; prior supervisory roles highly regarded medical background not required but advantageous strong organizational skills mastery of Microsoft Office suite proficiency < h4 >Work Environment & Supervision:< /h4 >< p class='format'>The role will be based at an on-site medical facility. Rotating shift work is essential to meet operational needs. As the Telephone Services Supervisor you will lead a team providing critical support services to patients clients.

    * This salary range is an estimation made by beBee
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