Innovation At Work Jobs in United States

Job Title: Trainer/Certification Coordinator · This role involves delivering government-approved training to ensure staff are properly certified prior to independent work. · Main Responsibilities: · Conduct new-hire and refresher training sessions · Certify interviewers in requir ...

The Telephone Services Supervisor provides leadership and operational oversight for a 24/7 switchboard operation.Supervise daily telephone operator operations across all shifts/scheduling and timecard audits for payroll · Prepare and manage schedules, rotations, and leave coverag ...

The Work Order Clerk will work part-time at 12am-6am. · This role is located at 3350 La Jolla Village Dr., San Diego, US. · We require a High School diploma or equivalent; additional certifications welcome. · Required skills include: · A year of experience working in telephone o ...

The Switchboard Operator will assume responsibility for placing a variety of special calls over varied circuits or routings. · ...

Job Summary · We are seeking an experienced supervisor to provide daily supervision, quality control, and performance management for our survey interviewers. · Monitor interviewer productivity and quality metrics · Conduct quality reviews and coaching · Ensure performance stand ...

Serves as the single point of contact for the Government and manages all operational, staffing, quality, · and compliance aspects of the JOLTS contract. · Bachelor's degree preferred · 5+ years managing federal service contracts · Experience with survey, · calls center or data co ...

Job Title: Call Center Representative · Answer and process incoming calls politely and efficiently. · Receive collect calls only if authorized and record time and charges. · Respond to emergency alarms, codes, bomb threats, fires, and disasters in a professional manner. · ...

Provides daily supervision, quality control and performance management for survey interviewers in support of federal data collection operations. · ...

POSITION OVERVIEW · • The Candidate shall answer and process all incoming calls. · • The Candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall he answered in priority order. · • The Candida ...

Job Summary · Conducts structured telephone interviews with U.S. businesses to collect confidential employment data for the Bureau of Labor Statistics' Job Openings and Labor Turnover Survey (JOLTS) using government-furnished systems. · Key Responsibilities: · Conduct outbound ca ...

+ Handles complex cases including refusals, non-response prompting, and advanced data reconciliation. · + Conduct refusal conversion interviews · + Handle escalated respondent concerns · + Perform non-response prompting activities · + Support edit reconciliation efforts · + Mento ...

Conducts structured telephone interviews with U.S. businesses to collect confidential employment data for the Bureau of Labor Statistics' Job Openings and Labor Turnover Survey (JOLTS) using government-furnished systems. · ...

Serve as the principal liaison between the Contractor and Government representatives. · ...

The Telephone/Switchboard Operator provides 24/7 telecommunications and emergency call support for a VA Medical Center and affiliated clinics. This position plays a critical role in patient care, safety, and emergency response operations. High school diploma or Associated Degree ...

As Supervisor/Quality Control Lead at Innovation At Work you will provide daily supervision quality control and performance management for survey interviewers supporting federal data collection operations. · Key Responsibilities · Monitor interviewer productivity and quality metr ...

Serves as the single point of contact for the Government and manages all operational, staffing, quality, and compliance aspects of the JOLTS contract. · ...

Job Description · The Telephone/Switchboard Operator plays a critical role in patient care, safety, and emergency response operations at the VA Medical Center. Key responsibilities include answering incoming calls professionally, · • operating computerized switchboard and paging ...

Work Order Clerk Job Description · Responsibilities: · Answer all incoming calls (including emergency calls), submit (various types)of workDescriptionbtsarintheircomputersystemcmmsnotifyresponsibleconcerningworkeordermaintainapropriateTitle&/b;,contenttowardscorrecttraining.t"; u ...

Handles complex cases including refusals, non-response prompting, and advanced data reconciliation. · ...

Delivers government-approved training and ensures all staff are properly certified prior to independent work. · ...