Customer Service Representative - Racine, United States - RPS Corporation

Description

Job Duties and responsibilities

• Provide delivery information upon request
• Help to expedite product shipments based on customer needs/requests
• Assist, coordinate, and provide feedback between the manufacturing team and customers to coordinate order fulfilment
• Processing Purchase Orders accurately and efficiently
• Managing Customer Portal updating information in a timely manner

Skills and Competencies

• Demonstrated success working in a fastpaced, dynamic work environment
• Demonstrated passion for customer service and desire to help others required
• Excellent time management, organization, and follow up skills required
• Demonstrated ability to manage multiple competing priorities while maintaining a positive, courteous and professional attitude
• Strong oral and written communication skills required, especially as they pertain to communicating with Customers, operations, and crossfunctional teams
• Pleasant phone skills and serviceminded attitude required

Education / Experience / Work Environment

• Minimum 2 years' experience within customer service position, preferably within an order entry or order fulfillment role in the telecommunications, call center and/or manufacturing industry
• Able to work 810 hours a day
• Selfmotivated

Join us in providing top-notch service to our valued customers and grow your career in a dynamic environment


Pay:
$ $24.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Onthejob training
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Relocate:

• Racine, WI 53404: Relocate before starting work (required)

Work Location:
In person