Customer Service Representative - Woodbridge, United States - Self Storage Plus
Description
Self Storage Plus's Customer Service Center has an exciting part-time opportunity as a Sales Representative / Customer Service Associate located in Woodbridge, Virginia.
This role offers a dynamic, fast-paced, friendly, and engaging environment. As a Sales Representative, you'll experience personal fulfillment and measurable success.Key Requirements
Service Orientation:
Proactively seeking ways to assist our customers.
Active Listening:
Giving full attention to customers, understanding their concerns, asking relevant questions, and refraining from interrupting at inappropriate times.
Problem Solving:
Identifying and analyzing complex issues to develop and implement effective solutions.
Time Management:
Effectively managing one's own time, prioritizing tasks, setting goals, and efficiently utilizing time to achieve objectives and being able to maximize productivity.
Sales:
Understanding the fundamentals of promoting and selling products or services, including marketing strategies, sales techniques, and tactics.
Responsibilities:
- Engage with customers by phone to provide information about Self Storage, process rentals and reservations, and gather details of customer concerns.
- Demonstrate exceptional customer service and sales skills, including active listening, clear verbal, and written communication, and maintaining a professional demeanor.
- Thrive in a fastpaced environment, handling multiple tasks efficiently while maintaining organization.
- Assist a diverse customer base with varying needs and preferences.
- Utilize computer systems and software proficiently.
- Employ strong problemsolving skills and the ability to troubleshoot effectively.
- Implement effective sales techniques and processes to meet or exceed goals.
- Work both independently and collaboratively within a team environment.
Benefits:
-
$17/hr + Monthly Commission:
- Paid Time Off (Paid Vacation)
- Paid Holidays Off
- Hybrid Work Schedule
- Flexible Work Schedule
Job Type:
Part-time
Pay:
From $17.00 per hour
Work setting:
- Hybrid work
Ability to Commute:
- Woodbridge, VA required)
Work Location:
Hybrid remote in Woodbridge, VA 22192
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