Director User Experience - Dallas, United States - Sagent M&c Llc

Description

Director User Experience - Hybrid (Dallas, TX)

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent

About the Opportunity:

We are looking for a Director User Experience who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets.

You will ensure that all elements of the online user experience are optimized for improved usability, adoption, accessibility, and exceptional visual design..

all while driving consistency and value.
You strive daily to ensure user-centricity is a core tenet in building products.

You enjoy coaching your teammates about product design, innovation frameworks, and you enjoy applying your leadership skills to align the team to a common goal.

You have a passion for delivering adaptive and creative solutions to UX/UI design challenges by staying up to date with best practices and emerging trends in user experience design and user interface technology.

Your Day-to-Day at Sagent:
Researching user experience design requirements for our suite of digital assets.
Enhancing our comprehensive UX/UI design strategy for the brand.
Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.

Collaborating with the product and engineering teams, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.

Leading the design process from problem discovery through implementation while continuously measuring impact.
Guiding and validating design decisions through analytics and research, synthesizing new research methodologies appropriate to different customer and business problem scenarios

Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.

Adhering to and continuing to build out style standards and brand guidelines on typography and graphic design.
We'd love to hear from you if you have:

A bachelor's degree (or comparable certification) and a minimum of 8 years UX/UI design experience for digital products or services.

A portfolio of professional UX/UI design work for both web and mobile platforms.
Working knowledge of the following technologies and software: Figma, , Miro, Azure DevOps
Strong experience working with design tools to create comprehensive high-fidelity design solutions and specifications that enforce consistency, usability, and accessibility as part of a larger system or product
Experience participating in the complete product development lifecycle of web and/or software applications.
The ability to make unbiased decisions based on analytics and research.
#LI-Hybrid
#LI-MP1
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1 We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more
Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing.

Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies.

We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Compensation Requirements (please include base salary, bonus and other incentives):

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Are you legally authorized to work in the United States?

• Will you now or in the future require Visa sponsorship?
• All Sagent interviews are conducted via Microsoft Teams Video Meetings, not phone calls.

Are you able to interview on camera?

• If required, are you able to travel to a Sagent location for an in – person interview?
• Do you have experience working for a mortgage origination company?
• Do you have experience working for a mortgage servicing company?
• Do you have experience working for a mortgage technology company?
• This position is Hybrid in Dallas, TX.

Are you willing to relocate or currently live in Dallas Metro Area?

• For government reporting purposes, we ask candidates to respond to the below self identification survey.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Sagent's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

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A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

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military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Sagent's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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