- RemoteBelow is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington.
-
Client Success Executive
3 weeks ago
NeuroFlow Philadelphia, United StatesWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face t ...
-
client success executive
3 weeks ago
NeuroFlow Philadelphia, PA, United StatesWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upon completing his Wharton MBA, tea ...
-
Client Success Executive
3 weeks ago
AMWARE FULFILLMENT SERV Brunswick, United StatesStaci Americas is Hiring · Why Join Amware? · Staci Americas is a fast-growing 3PL, and we are hiring people who want to be challenged and grow with us. Leaders who aren't afraid to roll up their sleeves - in fact, people who are passionate about the work. If you're that kind of ...
-
Customer Success Executive
3 weeks ago
Okta Philadelphia, PA, United StatesGet to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through ...
-
Vp, Enterprise Sales
2 weeks ago
Advertising Specialty Institute Trevose, United StatesASI is the largest global provider of technology B2B services for the $26.1 billion promotional products industry (branding and marketing). With 25,000 clients in 53 countries, our mission is to inspire, inform, and empower our clients' success every step of the way. · ASI's Vice ...
-
Client Success Executive
3 weeks ago
NeuroFlow Philadelphia, United StatesJob Description · Job DescriptionWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upo ...
-
Client Success Executive
2 weeks ago
NeuroFlow Philadelphia, United StatesJob Description · Job DescriptionWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how vet ...
-
Orthotic Fitter, Certified
3 weeks ago
Hanger, Inc. Trevose, United StatesWhy Us?: · With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Pat ...
-
Veolia WTS Feasterville-Trevose, United States**Company Description** · Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. ...
-
Security Project Specialist
6 days ago
International SOS Trevose, United StatesInternational SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical profes ...
-
Graphic Designer
4 days ago
Alphabroder Trevose, United States**Company Overview**: · alphabroder products build brands, champion causes, acknowledge achievements and offer limitless solutions. Our more than 6,500 styles from 60+ brands of classic and trending apparel and products like drinkware, bags, journals, and technology work hard for ...
-
Senior Client Success Executive
1 week ago
NeuroFlow Philadelphia, United StatesWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face to ...
-
senior client success executive
3 weeks ago
NeuroFlow Philadelphia, PA, United StatesWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upon completing his Wharton MBA, tea ...
-
Virtual Webcast Producer
2 weeks ago
Xyvid Langhorne, United States**Background and Position Overview** · Xyvid is a rapidly growing broadcast company specializing in dynamic video webcasts. Using our specialized technological platform, we supply both self-service and full-service web broadcasts for Fortune 500 companies in various industries in ...
-
Landscape Estimator
1 week ago
Tektree Langhorne, United States**Job Title: Landscape Estimator/Business Developer.** · **Client: DKC Landscaping & Lawn Maintenance Service, Inc.** · ** direct hire.** · **Job Location: Langhorne, PA (On-site).** · **Top skills: Landscape Estimation, Business Development.** · **About The Client**: · - The Cli ...
-
Senior Client Success Executive
2 weeks ago
NeuroFlow Philadelphia, United StatesJob Description · Job DescriptionWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how vet ...
-
Materials Manager
2 weeks ago
Space @ RX2 Langhorne, United States**TITLE**: Materials Manager · **TYPE**: Direct Hire · **LOCATION**:Langhorne, PA area · **ONSITE/REMOTE/HYBRID**:Onsite · **JOB DESCRIPTION** · - Lead all facets of Purchasing, Planning, Operations Support, and Stockroom operations. · - Develop and execute production planning, p ...
-
Installation Coordinator
3 weeks ago
ECI Comfort Bensalem, United States**Benefits**: · - Retirement with Company Match · - Bonus based on performance · - Company parties · - Competitive salary · - Dental insurance · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance ...
-
Team Leader
2 weeks ago
Chick-fil-A | Bensalem Bensalem, United StatesAt Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be a ...
-
Senior Client Success Executive
3 weeks ago
NeuroFlow Philadelphia, United StatesJob Description · Job DescriptionWho We Are · NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upo ...
Customer Success Executive - Feasterville-Trevose, United States - Okta, Inc.
Description
Get to know OktaOkta is The Worlds Identity Company. We free everyone to safely use any technologyanywhere, on any device or app.Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences.We are not looking for someone who checks every single box - were looking for lifelong learners and people who can make us better with their unique experiences.
Join our team Were building a world where Identity belongs to you.JOB PURPOSE:
The Dedicated Customer Success Executive, Strategic Accounts will be responsible for complementing Oktas innovations, efficiencies and capabilities with our valued customers business objectives and priorities thereby driving higher business value and executive alignment between Okta and our customers.
You will be accountable for driving customer adoption and success by providing oversight, adoption recommendations, opportunities for greater service and risk management.
You will perform routine health checks and assist with business value assessment to ensure our customers, the most return on investment from Okta.
The success of this role means higher customer happiness, retention and expansion of Okta business.DUTIES AND RESPONSIBILITIES:
You will serve as the primary point of contact post implementation. You will assume overall customer adoption responsibility and act as a critical issue management role.
Partner with customers to define desired business outcomes, focusing on maximizing value realization across the Okta platform.
Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value.
Partner with internal Okta team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services.Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers needs.
Identify opportunities to optimize customers use of solution and remove any known inefficiencies in deployment of Okta solutions.
Conduct periodic customer health-checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
QUALIFICATIONS:
10 years of customer success experience in a SaaS organization, working with Fortune 500 customers. Proven track record of driving issues to resolution and advocating on behalf of a customer.
Excellent knowledge and experience in Identity and Access Management (IAM) and Security space.
Strong knowledge of cloud architecture as well as on-premise IT landscape.
Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management.
Knowledge of enterprise web technologies, security and ground breaking infrastructures.
Specialized training on support, SAML, security preferred.2 years of application programming and system support experience is preferred.
Willingness to be a hands-on contributor. Excellent communication skills, including issue tracking, triaging and crisis management.
Excellent executive presence, and ability to navigate across an organization from developers up to C level executives. Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence.
Experience of SaaS vendors such as Box, Google Apps, NetSuite, Salesforce, ServiceNow and Workday preferred.
Bachelor's Degree Required or Equivalent Experience. Available to travel up to 35%Okta is an Equal Opportunity Employer LI-MM1LI
In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
To learn more about our Total Rewards program please visit:.
The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:
$174,000$217,000 USDWhat you can look forward to as an Full-Time Okta employeeAmazing BenefitsMaking Social ImpactFostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at .
