Medical Assistant - San Jose, United States - Indian Health Center of Santa Clara Valley

Indian Health Center of Santa Clara Valley San Jose, United States

5 days ago

Description

Job Description

Job Description: Medical Assistant

Reports To: Back Office Supervisor

Status: Full-Time, Non-Exempt

Position Summary: The Medical Assistant assists the physician(s) in preparing patients to be examined, and for setting up the examining rooms. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.

Duties & Responsibilities:

Sets up the examining rooms and prepares patients to be seen by the medical provider
Performs routine back office clinical tasks as follows:
1. Vital signs, chief complaints
2. Simple Lab: HET, AU, UPT, EKG and others as needed
3. Keeps instruments and examining rooms clean and orderly
4. Sterilizes instruments
5. Knowledgeable about daily procedures as per available protocols
6. Assisting providers during scope exams or procedures
Assists in obtaining data or reports for keeping monthly statistics
Assists in other supportive services as necessary for the orderly flow of patients, such as, keeping charts orderly, assists in pulling and filing charts, as needed
Attends regular staff meetings
Assists patients with filling out questionnaires
Is knowledgeable about immunization schedules workflow protocols, safe administration techniques , storage and handling ,correct IZ documentation, and collects appropriate data for entry into the computer for follow-up of immunizations
Assists with tracking and rescheduling of patients as per protocol
Is knowledgeable about patient education handouts
Comply with IHC's HIPAA, and Privacy's Policies
Participate as a proactive representative of the Patient Centered Health Home
Perform duties utilizing the Team-Based Approach
Performs other duties as assigned

Required Qualifications, Knowledge & Abilities:

High school degree or equivalent required with a medical assistant certification or upon successful completion of an externship at IHC
Fluent in English/Spanish and computer skills a plus
A minimum of two years experience working as a medical assistant in a health care setting
Ability to lift and carry 20 lbs required
Ability to stand and/or walk for extended periods of time required
Excellent organizational and customer service skills
Ability to follow written and oral instructions and learn new procedures quickly
Ability to stay calm while working quickly and with a high degree of accuracy
Flexibility, initiative, and reliability
Knowledge of & ability to work with the American Indian community & other minority populations
Ability to maintain strict confidentiality
Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment
Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment

Physical Requirements:

Will be working in a fast paced non-profit community health clinic environment and must be able to:
- sit, stand and walk for extensive periods of time;
- lift up to 35 pounds; and
- stoop, squat, or bend frequently
Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with patients and professional staff
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors

Working Conditions:

Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team

Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

Approvals/Acknowledgements

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