Patient Care Associate - West Reading, United States - Chesen Laser Eye Center

Description

Overview:
Are you passionate about working with people and looking for an
part-time exciting oppertunity in the medical industry to learn and grow? If you thrive in a fast-paced environment and want to make a difference, join the Vision Innovation Partners Team

We are currently seeking a personable, energetic, professional
part-time
Patient Care Associate to join our outstanding team at
Chesen Laser Eye
Center located in
West Reading, PA.

The Patient Care Associate is responsible for greeting patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

Responsibilities:

• Greeting patients in person and/or on the phone.
• Answering patient questions or referring questions to the appropriate team member.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Notifying providers of patient arrivals.
• Providing exceptional patient care, comforting patients by effectively answering questions.
• Ensuring availability of treatment information by retrieving and updating patient records.
• Verifying financial records and collecting patient charges while filing and expediting thirdparty claims.
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Cross train in other areas as needed.

Qualifications:

Requirements and Qualifications:

• High School diploma or GED equivalent is required.
• Detailoriented and ability to multitask.
• Exceptional customer service skills.
• Ability to effectively perform in a fastpaced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Bilingual English/Spanish a plus.