Sales Associate - Annapolis, United States - Navy Exchange Service Command

Navy Exchange Service Command

Verified Company

Annapolis, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Number:240001N7**
Primary Location: United States-Maryland-Annapolis

Organization:
Annapolis

Why the
Navy Exchange Service Command?

While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart.

We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.

You can expect an
unforgettable, dynamic, and competitive work environment.

The Benefits begin DAY ONE:

We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else:

We offer a competitive
federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience
Did we mention, your Benefits begin on
DAY ONE?
Federal Healthcare benefits
Dental, Vision, 401(k) & Pension Plan
Accrual of paid time off at
DAY ONE:
Tuition reimbursement program
Continuity Programs for Military Spouses
Public Student Loan Forgiveness eligible* after qualifying years of service
Tax Free shopping, worldwide, at any Navy Exchange location

Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life.

Mission:

YOU.

Job Summary:

As a sales associate you will be the face of our company
You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
You will be directly responsible for assisting customers and helping them recognize the need for our products and services.
Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional.
Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

CUSTOMER SERVICE:

Proactively engage and make a connection with customers.
Asking questions and listening to customers' needs.
Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
Provide premier customer service.
Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION:

Maintaining store appearance.

SALES:

Crossselling products and knowing layout of the store.
Make suggestions to customer on latest trends and current promotions based on customers' individual needs.
Upselling products.
Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs.
Using a PointofSales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
Completing various forms of paperwork reports and reconciliation

INVENTORY:

Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
May participate in periodic inventories

DEPENDABILITY:

Adherence to assigned work schedule.
Accurate and complete follow through on work assignments
Other Duties as assigned

QUALIFICATIONS:

PRODUCT KNOWLEDGE:

Basic knowledge of products & merchandise

EXPERIENCE:

Retail experience preferred but not required

COMMUNICATION SKILLS:

Strong interpersonal and communication skills.
Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively communicate with customers, peers, and management.
Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS:

Basic math functions such as addition, subtraction, multiplication, and division.

REASONING ABILITY:

Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
Involves lifting at least 25 lbs. and up to 50lbs in some departments.
Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS: